Taco Bell

Reviews

• DM

  David Merchant

  3 days ago
  1.0
  The worst drive thru staff I have ever seen in my life on 3/10 at night.
• AC

  Allison Clark

  Feb 24, 2026
  1.0
  I placed my order using the in-store self-service kiosk. I carefully reviewed my order on the screen before submitting it, and everything was correct. I also requested that my receipt be texted to me, but it was never sent. When my drink order was handed to me, it included a drink that I did not order. When I told the employee this was not part of my order, I was asked for a receipt, which I did not have because the text receipt was never delivered. After requesting a printed copy, I reviewed the receipt and discovered additional items that were never ordered, including a chocolate chip cookie ($3.59) and the unknown pink large drink. When we brought this issue to the counter, the employee argued with us instead of helping resolve the issue. There was no effort to investigate the kiosk error, no apology, and no customer service. On top of that, we never even received the mystery cookie that was never ordered. I don’t even know Taco Bell sold cookies. I ultimately had to walk out because the situation was not being handled professionally. This is the second time this exact issue has happened, previously at the Weatherford, TX location. There is clearly a problem with the self-ordering system adding items customers did not select. If customers are not carefully reviewing their receipts, they are being charged for items they did not order, and when concerns are raised, staff are dismissive rather than helpful. This is extremely concerning and unacceptable. I will be contacting Taco Bell corporate to report this issue. Customers should not have to fight to correct inaccurate orders, and the kiosk system needs to be investigated immediately.
• JB

  Jonathan Braun

  Feb 21, 2026
  1.0
  If you feel like sitting in the drive-through for 30 minutes, this is the place to be. Advertised as fast food more like the slowest food on the planet. 😐
• SC

  Steve Cornwell

  Feb 5, 2026
  1.0
  Everything thing wrong in the world is right here at this place. Idiocracy in real time.
• DR

  Daphne Robe

  Jan 29, 2026
  1.0
  I stopped in today for lunch. And was SEVERELY disappointed. The attitude from employees was disgusting. They were just throwing the orders on the counter for customers with a "here you go" they argued with another customer about what comes on a supreme taco and then tried to tell the customer he ordered his food wrong even though they took his order at the counter not the kiosk. The staff need a serious attitude check i understand having a bad day or even hating your job but dont come to work and make the people that come in to eat miserable with you.

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