Whataburger

Reviews

• EO

  Esperanza Olan

  5 days ago
  2.0
  The lady working drive thru today was clearly distracted joking with whoever was talking to her. Repeated order several times and still got it wronged. Charged for things that didn’t even come on my burger. Imagine ordering your food and paying extra for the things you want to still get a burger made however they felt like making it. This drive thru has gotten so slow and giving terrible service. Disappointing. What was once a favorite family spot has gone downhill so fast.
• LZ

  LEO ZUNIGA

  Feb 22, 2026
  1.0
  Today was one of the worst experiences among others but I just dont understand!!! Why put an incompetent person at a drive through window. You seat waiting 25min and how I know it was 25min I heard 5 songs on the radio to keep cool while 5 cars pass by with thier orders. Then the lady comes to me with a small bag it was mine im like no order for 4 people then comes back with my order and forgets my drinks!!! She comes back 7 min later with my drinks. I get home my family is asking why I took so much time. They said never go to the one in alamo that for me to go to the one in san juan off the expressway so from here on thats where ill go. Even if I leave in Alamo sorry Whataburger of Alamo hope your management hires better leaders.
• OM

  Oscar Morin

  Feb 20, 2026
  5.0
  I’m a DoorDash driver and arrived around 4 PM yesterday. The order was ready and waiting for me, so there was no wait time at all. The manager on duty provided excellent customer service, and the staff was friendly and professional. The restaurant was very clean and well organized. Overall, a great experience!
• EA

  Eddie Albert

  Feb 18, 2026
  3.0
  The drive thru at this location is very slow. All locations have a pay window and separate food window, but they rarely if ever use the first window. Ignoring g drive thru design. We love WhatAburger, this location is just average.
• DC

  Denisse C

  Feb 14, 2026
  5.0
  Hacen que la comida sepa muy casera , delicioso sabor , es mi sucursal favorita 🍔🍟, el servicio es bueno aunque podrían ser un poco más rápidos con ayuda de más personal , nunca tenía problemas tal cual como pedía mi orden lo entregaban👏🏼 , era muy frecuente visitar esta sucursal aclaro eso , siempre está lleno creo que no solo es mi sucursal favorita también de más personas.