No store does more than your nearby H-E-B located at 1211 East Frontage Rd in Alamo, where you’ll find great prices, brands, quality, and selection. Established in 1905 in Kerrville, Texas, H-E-B has grown to serve more than 150 communities in Texas and Mexico, and partners with local farmers and suppliers to bring customers fresh produce and quality meat and seafood. H-E-B strives to provide the best customer experience at everyday low prices. Our namesake H-E-B brand products are made for the love of Texans and deliver uncompromising quality. H-E-B now offers convenient curbside pickup and grocery delivery in over 250 locations.
Customers appreciate the fresh produce and bakery items, but some express dissatisfaction with certain products like cheap brands.
Customer Service
While many reviews highlight friendly and helpful staff, there are complaints about poor service and unhelpful responses to issues.
Store Cleanliness
The store is generally reported as clean and well-organized, although some customers noted issues with cleanliness at times.
Checkout Experience
Long wait times at checkout are a common complaint, with some customers preferring other stores due to quicker service.
Parking Issues
Customers frequently mention problems with parking, including overcrowding and poor design.
SS
Sergio Soto
Oct 28, 2025
5.0
Muy buena fruta a precios comodos,buena atencion en pasillo y caja
PR
Pedro Reyes
Oct 13, 2025
1.0
Funny enough, they only offer money orders on debit cards when I’ve been paying all these years with cash.
MT
Michael Tucker
Oct 4, 2025
1.0
EDIT: Lowered to 1 star because you tried to take the conversation private instead of addressing these issues here. You could've just not replied, and it would've been better than that generic copypasta.
Also, you posted this on the weekend but you're not available for that call until Monday, showing that you don't actually care.
Why even bother??
The parking lot was designed by someone who was spinning upside-down underwater in the dark-- on another planet.
The shelves are full of HEB Brand things and Hill Country Fair (the cheap version of HEB Brand) so if you like things that taste like plastic, sand, and sawdust, this is the place! Also if you hate having good milk available, they always stock very little so you're going to be stuck with the Hill Country Fair butterwater.
The employees are almost always friendly and the fruits and vegetables are decent. The deli and meat departments are good and the pharmacy is always organized.
Most of the time the carts are available inside, because if they were left in the parking lot everyone would mistake HEB for the recycling center.
Where can I find the latest H-E-B news regarding the COVID-19 Vaccine?
Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions
Where does H-E-B source its meat?
H-E-B sources fresh and frozen meats, including Beef, Lamb, Bison, Pork, and Poultry, from meat processors across the USA; however, a large majority of our products are sourced from Texas suppliers/ranchers/farmers. A very small amount of product is sourced from Canada and Mexico, and will be labeled on each package with the correct country of origin.
What are the operating hours for H-E-B in Alamo, TX?
The H-E-B store in Alamo, TX is open daily from 6:00 AM to 11:00 PM.
Where is the H-E-B store located in Alamo?
H-E-B is located at 1211 East Frontage Rd, Alamo, TX 78516, United States.
What types of products can I find at the H-E-B store in Alamo?
You can find Food & Drinks, Home and Kitchen items, Health & Beauty products, Baby & Toys, Flowers, Outdoors & Sports items, and Office & School supplies at this H-E-B store.
Does the H-E-B store in Alamo offer grocery delivery or curbside pickup?
Yes, H-E-B offers convenient curbside pickup and grocery delivery services at over 250 locations, including the Alamo store.
What payment options are accepted at H-E-B in Alamo?
H-E-B accepts American Express, Android Pay, Apple Pay, Cash, Checks, Contactless Payment, Discover, Mastercard, Samsung Pay, and Visa.
Does H-E-B in Alamo have wheelchair accessible facilities?
Yes, H-E-B in Alamo has wheelchair accessible entrances and parking, and public restrooms available.
Where can I find an ATM near H-E-B in Alamo?
There are several ATMs nearby, including the HEB ATM, Coinme, Coin Cloud Bitcoin ATM, and Margo Bitcoin ATM, conveniently located close to the H-E-B store.
Are there any furniture stores close to the H-E-B in Alamo?
Yes, Buddy's Home Furnishings and Flexi Compras are nearby furniture stores where you can shop or rent furniture.
What recreational facilities are near the H-E-B store in Alamo?
The Alamo Youth Center, which offers gym facilities and sports and recreation venues, is located near the H-E-B store.
How can nearby services like banks and insurance agencies assist me when visiting H-E-B in Alamo?
Nearby financial services such as Freedom Bank, Frost Bank, Texan Credit Corporation, Discount Car Title Loan, and insurance agencies like Pronto Insurance can assist with banking, credit, loans, and insurance needs while you shop at H-E-B.