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H-E-B

4.5
(3035 reviews)

Business Details

(956) 702-2289
https://www.heb.com

About

Grocery StoreH-E-B
No store does more than your nearby H-E-B located at 1211 East Frontage Rd in Alamo, where you’ll find great prices, brands, quality, and selection. Established in 1905 in Kerrville, Texas, H-E-B has grown to serve more than 150 communities in Texas and Mexico, and partners with local farmers and suppliers to bring customers fresh produce and quality meat and seafood. H-E-B strives to provide the best customer experience at everyday low prices. Our namesake H-E-B brand products are made for the love of Texans and deliver uncompromising quality. H-E-B now offers convenient curbside pickup and grocery delivery in over 250 locations.

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

H-E-B
1211 East Frontage Rd, Alamo, TX
78516, United States

Hours

Reviews

4.5
3,035 reviews
5 stars
2,184
4 stars
523
3 stars
175
2 stars
41
1 star
112

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on staff behavior; some employees are praised for being friendly and helpful, while others are reported as rude or unprofessional.

Product Availability

Customers noted a lack of certain products and inconsistent stock levels, leading to disappointment.

Store Cleanliness

The store is generally reported as clean and well-organized, contributing positively to the shopping experience.

Checkout Experience

Long wait times at checkout and issues with self-checkout staff were highlighted as areas needing improvement.
  • DB
    Domingo Benavidez
    Feb 25, 2026
    2.0
    Cashier was not very nice. He seemed flustered and was filling and tossing our grocery bags. I tried grabbing one from him to help and he just tossed it again. I couldn't see his name because the name badge was backwards. He was an older bearded man with glasses. Another employee asked him for a small favor and he snapped back at him telling him"I'm busy doing this!" Not very professional and quite rude. If I ever see him at register again. I will just avoid him.
  • SC
    Stargazer C
    Feb 17, 2026
    1.0
    Bought a white out and it was popped leaked everywhere. Makes me disappointed in buying any school supplies here. Had a young lady help me though someone who was a vendor she was amazing. Thanks to her help I was able to locate the product I was looking for in the pet department.
  • MV
    Mish V
    Feb 14, 2026
    5.0
    Very neat, clean, and well stocked. I appreciate how helpful everyone is.
  • MB
    Moises Bustos
    Feb 3, 2026
    1.0
    Today I went and buy some things I needed and I was in the little cars for elderly people. A worker or manager with a blue stripped shirt came up to me and said if I really needed to use it and I said why so he said “somebody else needs it” and I showed him my stitches in my feet and I said yes I do and he just said ok and left. How disrespectful .
  • MK
    Marsha knight
    Jan 28, 2026
    5.0
    This HEB still serves hot tamales in packages of 6 and 12 and I do mean HOT, temperature-wise. The delivery staff were very friendly and helpful. The lady even checked on whether the store coupon was for hot or cold tamales. This store has great produce and prices. Thank you so much.

Frequently Asked Questions About H-E-B

Where can I find the latest H-E-B news regarding the COVID-19 Vaccine?

Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions

Where does H-E-B source its meat?

H-E-B sources fresh and frozen meats, including Beef, Lamb, Bison, Pork, and Poultry, from meat processors across the USA; however, a large majority of our products are sourced from Texas suppliers/ranchers/farmers. A very small amount of product is sourced from Canada and Mexico, and will be labeled on each package with the correct country of origin.

Brand Certified Facts from H-E-B

H-E-B partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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