Looking for a grocery store near you? Visit your local Tom Thumb located at 14280 Marsh Ln, Addison, TX. Our friendly staff is here to serve you and your grocery needs, or have your groceries delivered through our Grocery Delivery and DriveUp & Go™ program. If you need immunizations or prescriptions refilled, Tom Thumb pharmacy staff has you covered! Need a bakery near you? Our bakery features birthday cakes, custom cakes, cupcakes and more. Tom Thumb deli offers a variety of party trays and platters or our Order Ahead service allows you to place your bakery or deli order online so it's ready when you get here! At the butcher block you’ll find an assortment of meat and seafood, even sushi trays! The produce department is full of guaranteed fresh fruits and vegetables, perfect for every season! Shop the floral department for beautifully curated bouquets and arrangements. Find Tom Thumb near you today!
Tom Thumb is dedicated to being your one-stop-shop and provides rug doctor rentals or find an in-store bank, Coinstar, and Western Union service! Further enhance your shopping experience by grabbing a hot cup of coffee at your in-store Starbucks. Download our Tom Thumb app for Tom Thumb for U™ to find personalized offers and discounts or check out our Weekly Ad for store savings and earn Gas Points with purchases. For more information, visit or call (972) 241-4485. Stop by and see why our service, convenience, and fresh offerings will make Tom Thumb your favorite local supermarket!
While many customers praised the friendly and helpful staff, there were several complaints about rude service, particularly at the self-checkout and customer service desk.
Cleanliness
The store is frequently noted for being clean and well-organized, contributing positively to the shopping experience.
Product Quality
There are significant concerns regarding the freshness and quality of meat and produce, with multiple reports of expired or spoiled items being sold.
Stock Availability
Customers expressed frustration over frequent stock shortages, particularly for popular items and specific products like heavy cream.
Pricing
The store is perceived as expensive, with complaints about high prices and price gouging, leading some customers to consider shopping elsewhere.
HG
Herbz G
Nov 16, 2025
1.0
Yall fired my cousin thats unforgivable smh.
TM
Tomas Mendoza
Nov 4, 2025
5.0
Amazing experience customer service was on point very clean and organized store!
TM
Todd McNett
Oct 26, 2025
5.0
I shop here probably 3 times a week. The employees there are always helpful and have a great attitude. Rhe store is well organized and clean. Also, the Starbucks there is one of the best "in store" locations i have ever visited. Super friendly!
LR
Lorenzo Rodriguez
Oct 15, 2025
1.0
These self checkouts are the worst, you scan an item and it clearly is shown on the screen with the name and UPC and then the system calls for help and no one is even around anywhere then after about 2 minutes the lady comes and swats her card near the scanner to remove the error and it does nothing and walks off and she proceeds to help someone else. Also that old geriatric woman with the white unkempt hair in the service booth is rude and unhelpful and started screaming at me when I was merely waiting patiently for a refund at the service booth and had sad nothing to anyone. She was screaming everyone in ear shot how she was short staffed and couldn't help anyone.
JH
Jay H
Oct 14, 2025
1.0
I had a very disappointing experience at this Tom Thumb location. I purchased an official Albertsons e-gift card online through the company’s own website, only to be told at checkout that the store does not accept e-gift cards — only physical, hard-copy gift cards. Nowhere on the Albertsons website does it mention that individual stores can opt out of accepting e-gift cards sold directly by the company. Pics are directly from Albertsons website!
To make matters worse, I was escorted out of the checkout line and made to stand off to the side with my two-year-old for nearly 20 minutes while customer service “verified” whether the e-gift card could be used. It was extremely inconvenient and embarrassing, especially since I had already taken the time to load up my groceries and manage a toddler during the wait.
If certain stores don’t accept e-gift cards, that information should be clearly stated before customers purchase them online. I had to come out of pocket $50 unexpected due to this on top of losing $50 purchasing an e-giftcard I can’t use. This experience was unnecessarily frustrating and has made me hesitant to shop at Tom Thumb again.
Yes, Tom Thumb accepts SNAP EBT for eligible grocery purchases. You can use your EBT card for both grocery delivery and Drive Up & Go™ pickup orders, making it easy and convenient to shop for fresh produce, pantry staples, and everyday essentials. Tom Thumb is committed to providing accessible, affordable grocery options for SNAP recipients. Simply select SNAP EBT as your payment method at checkout when shopping online or in the app.
Does Tom Thumb near me accept Apple Pay?
Yes, Tom Thumb accepts Apple Pay and many other convenient payment methods!
Does Tom Thumb near me have a pharmacy?
Yes, Tom Thumb located at 14280 Marsh Ln, Addison, TX has a pharmacy.
How do you use Tom Thumb Points?
To use your Points, just enter your phone number or swipe your Loyalty Card at the fuel pump at a participating station prior to gassing up! Your fuel price will reflect the number of Points you opt to use on each transaction. Note: Points are eligible up to a 25-gallon limit. Maximum Points limits may vary by area. To use your Points, first sign in, then select Tom Thumb for U™ on the menu bar. From there, click on Rewards to see your summary and available Points. Select the Points you wish to redeem. Then just enter your phone number or swipe your loyalty card at checkout and your discounts and/or freebies will automatically be deducted from your total!
Is Tom Thumb located at 14280 Marsh Ln, Addison, TX hiring?
Tom Thumb is hiring! We’re building inclusive teams from coast to coast. If you're ready to join our friendly team of associates, we’d love to meet you.
Can I send groceries to another person as a gift?
Yes! Tom Thumb now offers a convenient grocery gifting option. You can easily send groceries to friends, family, or loved ones by selecting “Make this order a gift” at checkout. Just enter the recipient’s information, add a personalized message if you’d like, and we’ll handle the rest. It’s a simple way to send fresh groceries, pantry staples, or household essentials as a thoughtful gift—perfect for holidays, birthdays, or just because.
Does Tom Thumb accept SNAP EBT for grocery purchases?
Yes, Tom Thumb accepts SNAP EBT for eligible grocery purchases, including grocery delivery and Drive Up & Go™ pickup orders.
Can I use Apple Pay at Tom Thumb?
Yes, Tom Thumb accepts Apple Pay along with many other convenient payment methods.
Does the Tom Thumb at 14280 Marsh Ln, Addison, TX have a pharmacy?
Yes, this Tom Thumb location has a pharmacy to assist with immunizations and prescription refills.
What are the operating hours of Tom Thumb in Addison, TX?
Tom Thumb is open daily from 6:00 AM to 11:00 PM, with adjusted holiday hours on certain dates.
Is a COVID-19 vaccine appointment required at Tom Thumb?
Yes, appointments are required based on local health guidelines. Eligibility and scheduling are available on their website.
What types of pickup and delivery services does Tom Thumb in Addison offer?
They offer in-store pickup, curbside pickup, delivery, same-day delivery, and no-contact delivery options.
Can I send groceries as a gift through Tom Thumb?
Yes, you can send groceries as a gift by selecting the gift option at checkout and providing the recipient's details.
Are there nearby transit or financial services that can help me when visiting Tom Thumb?
Yes, PNC Bank and Chase Bank with ATMs, as well as Coinme, are nearby financial service locations that could assist you when visiting Tom Thumb.
What nearby eateries can I visit before or after shopping at Tom Thumb?
You can enjoy nearby dining options such as ZENSHI Handcrafted Sushi, Jeremiah's Italian Ice, Burger House, and Carmines Pizzeria.
Are there any nearby services for household needs while shopping at Tom Thumb?
Yes, Carpet Cleaning Addison Texas and KeyMe Locksmiths are nearby for your cleaning and locksmith needs respectively.