Subway

3.2
277 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Addison Subway® Restaurant at 3751 Beltline Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
3751 Beltline Rd, Addison, TX
75001, United States

Hours

Reviews

3.2
277 reviews
5 stars
106
4 stars
47
3 stars
19
2 stars
18
1 star
87

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff, language barriers, and slow service.

Food Quality

Many customers reported issues with food freshness, including old vegetables and incorrect orders.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty tables and food preparation areas.

Staff Competence

Customers expressed concerns about staff not knowing how to make sandwiches correctly and being untrained.

Mixed Experiences

While some customers praised friendly staff and good food, the overall sentiment leaned towards dissatisfaction.
  • JJ
    Jessica
    Nov 4, 2025
    1.0
    Literally nothing good to say about this location. No wonder subways are closing.
  • AS
    Ameen Shawwa
    Oct 2, 2025
    3.0
    I recently visited Subway and had a mixed experience. The workers are cool and friendly, but the place has an off-putting smell, at least in my opinion. The food was just okay, nothing extraordinary, but still a solid Subway experience, which can be hard to find. Overall, I'd give it three stars.
  • GD
    Gabriele Darko
    Aug 18, 2025
    1.0
    This is the worst customer service I’ve received in a very long time. There was one employee who moved slower than molasses and was extremely rude. There seemed to be a language barrier which is not necessarily the problem, however she was upset with me when I asked for extra toppings. It took her 15+ minutes to make 2 sandwiches and she kept going back in the back room for what seemed like a mini break every 3 minutes. When she rang me up, she basically threw the receipt in my direction instead of handing it to me and walked away. I will not be returning to this location as the experience was very poor.
  • AG
    Adam Gordon
    Aug 10, 2025
    5.0
    Great food as always. They usually have quick service. One can rarely go wrong here.
  • WC
    Winnie Carder
    Jul 6, 2025
    1.0
    This place is terrible. Can’t understand English a customer in the store helped me out. I ordered All American Club they didn’t know what was on it. I always get Senior Discount he didn’t know what it was 🤦‍♀️.

Frequently Asked Questions About Subway

Where is the Subway restaurant located?

The Subway restaurant is located at 3751 Beltline Rd, Addison, TX 75001, inside Addison Plaza.

What are the Subway Addison Plaza's hours of operation?

Subway Addison Plaza is open every day from 9:00 AM to 10:00 PM.