Chinese RestaurantCatererRestaurant Delivery ServiceAsian Fusion RestaurantAsian RestaurantPan Asian Restaurant
Pei Wei Asian Kitchen in Addison, located at 4801 Beltline Rd. is inspired by ancient Asian cooking, from the wok-fired classics of China to the street markets of Thailand. Each of our dishes are freshly made to order in open kitchens and full of flavor.
Customers generally praised the food for being fresh, flavorful, and consistently delicious, although there were some complaints about specific dishes being undercooked or bland.
Service Excellence
Many reviews highlighted exceptional service from staff members, particularly mentioning employees like Shawn and Giovanni for their friendliness and attentiveness.
Cleanliness
The establishment is frequently noted for its cleanliness and inviting atmosphere, contributing positively to the dining experience.
Mixed Experiences
While many customers had positive experiences, some reported issues with order accuracy, food quality inconsistencies, and slow service during peak times.
Value for Money
Several customers felt that the prices were reasonable for the quality of food, although a few mentioned feeling that the value had declined over time.
RK
Ronald Kaim
Nov 12, 2025
2.0
Chicken taste like chewing fatty cardboard.
JR
Jesse Rodriguez
Nov 2, 2025
5.0
Best experience at pei wei food was a 10 out of 10 the young gentleman who was working in the front I think his name was Giovanni I just wanna say his customer service was on point and he did a good job welcoming me and explaining all the dishes on the menu to me excellent customer service and all the staffs were so kind I will definitely be coming back me and my family loved the food and loved how welcomed we were to eat at pei wei
AS
Ameen Shawwa
Oct 7, 2025
5.0
Pei Wei deserves a solid five stars for its consistent quality and delicious food! Every time I visit, the service is fast, friendly, and efficient, even during peak hours. The menu offers a great variety of Asian-inspired dishes, and everything I’ve tried has been spot on, with fresh ingredients and bold flavors. Their signature orange chicken is always crispy and perfectly tangy, and the honey-seared chicken is another go-to. The portion sizes are generous, and the prices are reasonable for the quality and quantity you get.
The ambiance is casual but clean and inviting, perfect for a quick meal or even a relaxed sit-down experience. I also appreciate how accommodating they are with dietary preferences, offering plenty of options for gluten-free or low-carb eaters.
Pei Wei is a reliable spot whether you’re dining in or ordering takeout, and the food never disappoints. Highly recommend if you're craving quick, delicious, and satisfying Asian cuisine!
MS
Mariela Santamaria
Oct 4, 2025
5.0
There was no wait, establishment is clean. Food was superb! Fast and friendly service. Superior to all other Pei Wei locations. Highly recommend if you’re in Addison and craving Asian food.
RN
RAW MAGAZINE TV RAW MULTIMEDIA LLC (COMMUNITY NETWORK)
Oct 4, 2025
5.0
Our host Giovanni was friendly kind and knowledgeable on the menu food items which was helpful in making our decision as first time customers. My husband and I enjoyed his service skills
Frequently Asked Questions About Pei Wei Asian Kitchen
What type of cuisine does Pei Wei Asian Kitchen in Addison offer?
Pei Wei Asian Kitchen offers Asian inspired cuisine, including wok-fired classics from China and street market dishes from Thailand, all freshly made to order.
Where is Pei Wei Asian Kitchen located?
It is located at 4801 Beltline Rd., Addison, TX 75254, USA.
What are the operating hours of Pei Wei Asian Kitchen in Addison?
The restaurant is open daily from 11:00 AM to 9:00 PM.
Does Pei Wei Asian Kitchen offer delivery and takeout options?
Yes, Pei Wei Asian Kitchen offers both delivery and takeout services. You can order online at https://order.peiwei.com/store/7988.
Does Pei Wei Asian Kitchen accommodate dietary preferences like vegetarian or vegan?
Yes, the menu includes vegetarian and vegan options to suit different dietary needs.
Is Pei Wei Asian Kitchen family-friendly and accessible?
Yes, it welcomes families and children, offers high chairs, and has wheelchair accessible entrances, seating, and restrooms.
Can customers pay with credit or debit cards at Pei Wei Asian Kitchen?
Yes, the restaurant accepts credit cards, debit cards, and also supports mobile NFC payments.
What nearby restaurants can I visit before or after dining at Pei Wei Asian Kitchen?
Nearby dining options include Texas de Brazil (steakhouse), On The Border Mexican Grill & Cantina (Tex-Mex), and May Dragon (Chinese restaurant).
Are there any nearby accommodation options for visitors to Pei Wei Asian Kitchen?
Yes, nearby hotels include Home2 Suites by Hilton Dallas-Addison and La Mariposa Hotel, providing convenient lodging options.
What nearby stores and services might be useful when visiting Pei Wei Asian Kitchen?
Nearby stores include T-Mobile and Sprint Store for mobile services, as well as 7-Eleven convenience stores for quick errands.