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McDonald's

3.6
(2051 reviews)

Business Details

3795 Belt Line Rd, Addison, TX
75001, United States
(972) 243-4262
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3795 Belt Line Rd, Addison, TX
75001, United States

Hours

Reviews

3.6
2,051 reviews
5 stars
819
4 stars
447
3 stars
315
2 stars
128
1 star
342

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent issues with incorrect orders and missing items.

Service Quality

Customer service was often described as rude and unprofessional, particularly during late hours.

Food Quality

Several reviews mentioned that the food quality was inconsistent, with complaints about cold or poorly prepared items.

Cleanliness

While some customers noted cleanliness, others reported dirty conditions and poor maintenance.

Wait Times

Customers frequently expressed frustration with long wait times, both in the drive-thru and for food preparation.
  • BH
    Brittany Haley
    5 days ago
    5.0
    Great customer service
  • KM
    Karielis E Gonzalez Martinez
    Feb 12, 2026
    5.0
    Riquísimo la coqueis el café los helados
  • JT
    Jennifer Touma
    Feb 6, 2026
    1.0
    This particular McDonald's is extremely inconsistent with the food and service. Today the service was fine but the food was far from that. The apple pie I bought was from yesterday at least. It was stone cold when I got it and the burritos weren't hot at all. I live right behind this McDonald's so it doesn't take but a couple of minutes to walk back home. The food wouldn't have gotten cold that soon. When I looked at the pie, the box didn't even have a date or a time on it. It was very dry and not edible. I spend too much money there for this kind of inconsistency
  • KC
    Kevin Chatman
    Jan 22, 2026
    1.0
    Nastiest fries I’ve ever received from a McDonald just burnt n dry not golden at all
  • SJ
    Skylar Jones
    Jan 14, 2026
    1.0
    Asked for hot fries. They dropped the old fries in the greaser to make them hot. Flimsy old fries. Go to the one off Preston and McCallum Blvd.! Those fries are on point!

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 3795 Belt Line Rd, Addison, TX?

McDonald's in Addison, TX is open 24 hours a day, 7 days a week, including drive-thru and delivery services.

Does this McDonald's location offer delivery and pickup services?

Yes, this McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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