Jimmy John's

Reviews

• RJ

  Raquel Joseph

  Feb 18, 2026
  1.0
  Stood at the counter for 5 mins without being greeted with 2 employees on the line fixing Togo sandwiches and 1 fixing chips. Said “hello” and still wasn’t greeted until a minute later with the employee fixing chips walking around the counter, huffing & puffing. With NO CUSTOMERS IN THE BUILDING!!!! Terrible customer service & will not be back to this location.
• EM

  ernest metoyer

  Jan 8, 2026
  5.0
  Awesome people, better service, superb SANDWICHS
• NB

  Nathan Bludworth

  Oct 31, 2025
  5.0
  My favorite jimmy John’s in Dallas to go to. Great friendly service from the cashiers and workers. Very clean as well.
• SM

  Sam M

  Oct 9, 2025
  1.0
  Do NOT request delivery services from this location. I’ve tried multiple times on multiple days for delivery (THEYVE even done 3rd party delivery) and it’s always over an hour before you get your sandwich. Today - delivery was 1hr 20min (11:45am - 1:08pm). Mind you I confirmed when placing the order it wouldn’t be too long and was told it won’t be. Then I called about 35min after the order was placed to followup and was told that it’s already out for delivery and should receive it soon. Called back when it was 1hr 5min and someone else told me it has JUST gone out 2 min ago and I’d receive it in next 10 min. Also, sandwich wasn’t worth the wait. Ordered 2x lettuce and got barely any lettuce. So I got a vegetarian sandwich with barely any lettuce….🤯🫠
• SS

  Shreddinupinhere

  Sep 17, 2025
  1.0
  Sheesh the staff working there today need some training. After I ordered my sandwich I sat down and waited. After a bit I heard someone say Vito, then again a few seconds later. But it’s a sandwich shop, names of sandwiches get thrown around all the time. It wasn’t until I heard “last call for a Vito” that it even registered someone was saying my sandwich was ready. As I walked up to the counter, I hear someone say “guess someone isn’t hungry” while the rest of the staff laughs. And as I’m getting my sandwich they start trash talking customers never listening or paying attention. Everyone in the service industry trash talks customers. But most have the decency to wait until customers are gone and can’t hear them first… More to the point, did they ever stop to think that if this happens that often, then just maybe, they are the common denominator? Maybe just saying the name of a sandwich in a sandwich shop doesn’t convey the message “your food is ready”? How about “Vito ready at the counter” or literally anything more than just “Vito”. It’s sad too. Just moved to an office right behind this location and I was stoked to have a Jimmy John’s so close. But they won’t be getting any more of my business.