Business Details
About
Coffee ShopCafeTea RoomJuice Shop
Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.
Details
- DeliveryNot available
- TakeoutAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.6
800 reviews
5 stars
673
4 stars
46
3 stars
21
2 stars
15
1 star
45
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, with specific mentions of employees like Emilee and Jojo who provided exceptional service.
Drink Quality
While most reviews highlighted the delicious drinks, there were some complaints about incorrect orders and drinks being made poorly on occasion.
Atmosphere
The location is described as having a welcoming and positive vibe, making customers feel at home and encouraging repeat visits.
Service Speed
Customers generally appreciated the fast service, although some noted a decline in efficiency during busy times or with specific staff.
Management Issues
A few reviews pointed out concerns about management and staff behavior, indicating a need for improvement in customer service standards.
- BPBlue Phillips3 days ago3.0The food is good and the servers are kind but they have no idea how to keep lines moving. Unbelievably slow lines.
- SBSimon BeckNov 17, 20251.0I used to go there often. I liked the coffee there. Yesterday 11/16/2025, around 1:30 pm, I was there with my son drinking DutchBro sitting on the chair outside. I was there for about 30 minutes talking with my son. We were not talking loud at all. I guess the employee(s) at the DutchBro did not want us there for some unknown reason. All of the sudden, they increased the volume of the music they were playing at the patio to the point where I and my son couldn't hear each other even we were sitting next to each other. It is still a mystery to me why they played the music so loud to push us out of their property. Maybe we shouldn't be sitting at their patio drinking coffee for more than 30 minutes? As Dutch Bro is now expanding, I think their employee quality is declining.
- SRStella RNov 14, 20255.0Great service every time. The staff is friendly and my drink was made perfectly. Even with a line, they move fast. Dutch Bros is always a solid stop for me.
- CØCedesØNov 10, 20255.0I have ordered the hot coffee horchata this evening, Lauren made my drink and it was perfect! This has definitely put me more into the holiday spirit! 🎄✨
- JAJacob ArispeNov 8, 20255.0Everybody here is soooo nice and helpful. Their service is A1! I dont think it could get any better. Quick, fast and delicious drinks everytime!
Frequently Asked Questions About Dutch Bros Coffee
What sugar-free flavors do you offer?
Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.
What drinks are caffeine-free?
We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!
What flavors do you offer?
Flavors offered at most locations include almond (orgeat), banana, blackberry, blue raspberry, cane sugar syrup, chocolate macadamia nut, cinnamon, coconut, creme de menthe, cupcake, hazelnut, Irish cream, kiwi, lime, orange, passionfruit, peach, pomegranate, red raspberry, ruby red grapefruit, salted caramel, strawberry, vanilla, watermelon, pineapple, white chocolate, chocolate and caramel.
Do I get a free drink on my birthday?
We’d love to celebrate your birthday with you! Download the Dutch Bros™ app to receive a free drink reward on your birthday! If you don’t have the app, let your broista know!
Where can I find Dutch Bros stickers?
We offer a free sticker, while supplies last, with every drink purchased on the first Wednesday of every month at all of our shops!
What is the difference between a shake and a freeze?
A Dutch Shake is our take on a classic shake. A Dutch Freeze® is a blended coffee drink!
What forms of payments do you accept?
We accept cash, all major credit cards and Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal! Be sure to check with your local shop to see if they accept personal checks!
What kids drinks do you offer?
Kiddos love our Not-so-Hots®, Sparkling Sodas, Dutch Shakes and Smoothies!
What's the age requirement to work at a Dutch Bros?
Company-wide, our minimum age requirement is 16; however, each location is locally operated and some areas may have additional age requirements in place. We encourage you to check in with the broistas at your local stand for more information!
What are your hours?
Our business hours vary by location. For more information, please visit the Dutch Bros location page on our website.
What's the phone number for my local Dutch Bros shop?
Our shops don’t have phones—we'd rather speak with you face-to-face at the window!
Do you deliver?
While third-party businesses may offer delivery, Dutch Bros itself doesn't. We believe you'll get the highest quality drink and best experience when you swing by one of our locations!
Where can I buy gift cards?
Gift cards are available at any of our locations, as well as on our website!
Can I just show my ID for a free birthday drink?
Our birthday drinks are now part of the rewards on our app! Download the app to get the free drink- we can’t wait to celebrate with you!
Can I purchase Dutchwear apparel?
We’ve decided to focus on what we do best - serving up awesome drinks, creating genuine connections at the window and giving back to our communities! That means we’re stepping away from offering DutchWear to our customers. You’ll still be able to buy coffee and drinkware on our website, which may occasionally offer a few surprises!
Can I buy stickers?
We’re not selling stickers anymore! Stop by your local shop the first Wednesday of every month for a Sticker Drop! You can now also earn App Stickers through the Dutch Bros app! Download to see which stickers are available to you!
Can I print a digital gift card and give it as a gift?
We recommend purchasing our IRL Gift Cards if you want to give something physical!
How do I earn points?
It’s easy! Collect 3 points for each dollar you spend at a shop, and there’s no limit to how many you can earn!
Can I still get points if I forgot my phone?
We hate when that happens! If you ever forget your phone, just give your broista your phone number, and you’ll earn the points. Unfortunately, we won't be able to issue points for past purchases unless you snag a receipt and email it to us.
Can I customize my drink?
Yes, our broistas are always happy to make any drink the way you’d like!
Can I place my drink order over the phone?
We aren’t able to take drink orders over the phone, but we’re excited to serve you! Don’t let our long lines fool you - we'll get your favorite drink to you as quickly as possible!
Can I apply more than once?
You can only apply once to each location! To follow up on an application, please swing by and check in with your local broistas!
Can I still customize my drink through Order Ahead?
We'd love to customize your drink the way you want, so you can definitely make your usual customizations when ordering ahead! If you have a particularly creative order, or enjoy a cold pour, we recommend ordering your drink at the shop so your broista can get it just right.
What types of drinks does Dutch Bros Coffee offer?
Dutch Bros offers a variety of drinks including killer coffees, epic drinks, classic espresso drinks (mocha, latte, breve), Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades, with options for caffeine-free and sugar-free flavors.
What sugar-free flavor options are available at Dutch Bros Coffee?
Sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, seasonal peppermint, coconut, raspberry, peach, and strawberry.
Are there caffeine-free drinks offered?
Yes, caffeine-free options include decaffeinated espresso drinks as well as Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades.
Can I customize my drink at Dutch Bros Coffee?
Yes, broistas are happy to customize any drink the way you’d like.
What are the business hours for the Dutch Bros Coffee at 14310 Marsh Ln, Addison, TX?
Hours are from 5:00 AM to 10:00 PM Sunday through Thursday, and 5:00 AM to 11:00 PM on Friday and Saturday.
Do Dutch Bros Coffee locations accept mobile payment options?
Yes, they accept Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, PayPal, cash, major credit cards, debit cards, and Dutch Bros gift cards.
Is there a drive-through service at this Dutch Bros Coffee?
Yes, this location has a drive-through service available.
How can I get a free drink for my birthday at Dutch Bros Coffee?
Download the Dutch Bros app to receive a free drink reward on your birthday or let your broista know if you don’t have the app.
What nearby places can I visit before or after stopping at Dutch Bros Coffee in Addison?
Nearby points of interest include Tom Thumb supermarket, Papa John's Pizza, AY Beauty Salon, Chase Bank and ATM, and ZENSHI Handcrafted Sushi, offering a variety of shopping, dining, and service options.
Are there convenient amenities near Dutch Bros Coffee to help with errands or banking?
Yes, nearby amenities include Chase ATM and Chase Bank for banking, Tom Thumb supermarket for groceries, and various service providers such as a beauty salon and medical services.
Can I find other dining options near Dutch Bros Coffee at 14310 Marsh Ln?
Yes, nearby dining options include Burger House (burger restaurant), Papa John's Pizza, Blue Sky restaurant, ZENSHI Handcrafted Sushi, and Jeremiah's Italian Ice for desserts.