Business Details
About
Fast Food RestaurantMexican Restaurant
Chipotle Addison is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.8
1,209 reviews
5 stars
581
4 stars
260
3 stars
117
2 stars
67
1 star
184
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally praised the food for being fresh and flavorful, but many noted issues with portion sizes and inconsistencies in meal preparation.
Customer Service
Numerous reviews highlighted poor customer service, with staff being described as rude, unhelpful, and unprofessional.
Cleanliness
Several customers reported that the dining area was dirty, with unclean tables and food stations.
Order Accuracy
Many customers experienced issues with incorrect orders, missing items, and inadequate responses from staff when addressing these problems.
Speed of Service
While some customers appreciated the quick service, others complained about long wait times and delays in order fulfillment.
- FRFrancisco RamosNov 13, 20255.0Delicious
- MCMatthew CoxOct 26, 20255.0Classic Chipotle - this location had friendly service and didnt skimp on the portions.
- NHNadine HarrisOct 17, 20255.0This is the only chipotle that sessions their barbacoa properly
- RTRichard TumanOct 11, 20254.0I've been to several Chipotle locations in the past 6 months and this location has the best food. Other stores overly-season the veggies and the chicken. Regarding the chicken, in recent times I've found the chicken to be not as well trimmed as before. The meat or the cook? The only reason this location didn't earn the 5th star is due to the reduced portion size of each ingredient as it was added, particularly the protein. I was able to request additional rice, beans and veggies; however, not wanting to incur a possible extra charge for the chicken (I'm thrifty), I did not ask for more. Policy, the server, or both? That said, the personnel were pleasant and the place clean. It's still my go-to location, even though there are others closer to my home.
- AMAlexia martinezOct 3, 20251.0I placed an order for pick up a day before for 6 people got to the restaurant and my order was not ready asked if it would be ready soon the guy said nope without even checking and walked away. Horrible service. My child’s kids menu didn’t even have her quesadilla it was a tortilla without cheese. Now my child was left without lunch.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Addison serve?
Chipotle Mexican Grill in Addison serves customizable Mexican-style fast-casual food including burritos, bowls, quesadillas, tacos, and salads using responsibly sourced ingredients.
What are the opening hours for Chipotle Mexican Grill in Addison?
Chipotle Addison is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Addison offer pickup and delivery services?
Yes, Chipotle Addison offers both in-store pickup and delivery services.
How can I place an online order for Chipotle Addison?
You can place orders online via their website at https://order.chipotle.com/ or through the Chipotle mobile app available in the App Store.
What is the address of Chipotle Mexican Grill in Addison?
The restaurant is located at 3771 Belt Line Rd, Dallas, Addison, TX 75001, across from Chick-Fil-A.
Are there any nearby restaurants close to Chipotle Addison?
Nearby restaurants include Trailer Birds (chicken), Fast Furious Japanese Grill (sushi), Subway (sandwiches), Chick-fil-A, and Applebee's (American cuisine).
What other food and beverage options are available near Chipotle Addison?
You can visit C C's Coffee House and Dunn Brothers Coffee for coffee, Einstein Bros. Bagels for pastries and bagels, and numerous other eateries nearby.
Are there any nearby services where I can relax or get beauty treatments near Chipotle Addison?
Yes, Knockouts Haircuts and Grooming, Jins Foot Spa, Nail Star, Palm Beach Tan, and Knockouts Haircuts for Men are nearby salons and spas where you can get grooming and relaxation services.
Does Chipotle Addison support special dietary or sustainability practices?
Yes, Chipotle follows 'Food with Integrity' principles, sourcing ingredients from farms that use humane and sustainable practices, and uses no artificial colors, flavors, or preservatives.
How can I contact Chipotle Mexican Grill Addison for inquiries or feedback?
You can call them at +1 972-243-9088 or send an email to tx.0197.addison@chipotle.com.