Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
I don’t even know where to start. Waiting 30mins for food, some lady named Maria is just standing there not helping anyone. Customers delivering food curbside because the employees are just leaving them sit on the pickup window. Uber Eats getting served first while there’s 15 people waiting for take out. Drive thru lines are full and so are the curbside pickup and drive thru wait spots in the parking lot. Manager named Brandon is mopping instead of helping get orders out. Ray Charles, Steven Hawking, and Stevie Wonder would be more efficient and have better customer service than this place. “runner to curbside 3” was just announced for the 3rd time and Maria just said “I guess I better take this before someone else doesn’t mind their own business”. This has gotta be one of the worst McDonald’s in the entire chain of restaurants. Order was placed at 14:01 and it’s not 14:31 on 6Apr26. Just asked them if I could get a refund and they said no, only the manager can issue refunds and he isn’t here, even though I see Brandon and his purple shirt in the back. This is absolutely ridiculous.
BW
Brent Walker
Mar 31, 2026
1.0
Came here at 545 PM on Tuesday the 31th of March and waited in the lobby for 44 minutes for two meals. I would have left but this was the 2nd McDonald's we been to today. The 1st one on S14th didnt take cash. They served drive through 1st while making us wait in the lobby. It was for my kids. This was wild work. Sit down restaurants get food out faster.
RM
Robin Miller
Mar 29, 2026
1.0
Forced to use 1 of 2 kiosks during lunch was very tine consuming and cot conducive to "fast food dining." Staff behind counter were not courteous or helpful. Kid's meal fries were literally dumped upside down in both boxes. We did not receive sauce we selected at kiosk. Overall belief is the McDonald's Franchise only cares about increasing his profits at the cost of customer service. It will be quite some time before we return if we do.
CC
Crystal
Mar 27, 2026
1.0
The drive through doesn’t even alternate windows. They just keep taking orders from one side only unless you speak up. The morning rush at this location is very busy, wait times are pretty long. Just be prepared to wait.
WT
Wyatt Trout
Mar 22, 2026
1.0
Terrible experience, i ordered on the mobile app and it took an hour to get out to me, when it did it was already cold, so I went to to drive through and when I got to the window the dude wasn't even aware I was there, and at the end of it all they still got my order wrong
What are the McDonald's dine-in hours in Abilene, TX?
The McDonald's at 4302 Buffalo Gap Rd in Abilene is open for dine-in daily from 5:00 AM to midnight.
When is the McDonald's drive-thru open?
The drive-thru is open from 5:00 AM to 1:00 AM Sunday through Thursday, and until 2:00 AM on Fridays and Saturdays.
Can I order McDonald's for delivery online?
Yes, you can order delivery online via https://mcdonalds.order.online/business/-5579 or use their McDonald's app available for iOS and Android.
What payment options does this McDonald's accept?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does this McDonald's location offer curbside pickup and no-contact delivery?
Yes, curbside pickup, delivery, same day delivery, and no-contact delivery are available services.
Is there a McDonald's app to facilitate ordering and rewards?
Yes, you can use the McDonald's app on iOS or Android for ordering and to earn MyMcDonald's Rewards points for free food.
What nearby restaurants can I visit before or after McDonald's?
Nearby restaurants include HTeaO Abilene - Buffalo Gap & Clack for tea and smoothies, Hot Stuff Pizza and Pizza Hut for pizza, Chili's Grill & Bar for American food, and Chuck E. Cheese for pizza and arcade fun.
Are there nearby shopping options near McDonald's at Buffalo Gap Rd?
Yes, you can visit Bucketheads, JCPenney, Finish Line, Spencer's, Hot Topic, and Books-A-Million for clothing, shoes, gifts, and books.
Where can I fuel my vehicle near the McDonald's in Abilene?
Nearby gas stations include Tiger Mart, Jack's Convenience Stores, Kent Kwik, and Exxon, providing convenient options for refueling.
What are some nearby services and entertainment options around this McDonald's?
You can find services like Jackson Hewitt Tax Service and First Bank Texas nearby, as well as entertainment like Redbox for movies, EntertainMART for music and games, and Mall Of Abilene Playground for shopping and leisure.
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