Business Details
About
Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.9
2,385 reviews
5 stars
1,186
4 stars
529
3 stars
259
2 stars
134
1 star
277
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times, often exceeding 30 minutes, both in drive-thru and dine-in.
Order Accuracy
Many reviews highlighted issues with incorrect or incomplete orders, leading to customer frustration.
Staff Attitude
While some customers praised friendly staff, others reported rude behavior and poor customer service from management.
Food Quality
Food quality was inconsistent, with some customers receiving cold or improperly prepared meals.
Cleanliness
Several reviews pointed out unsanitary conditions and poor hygiene practices among staff.
- RMRobert J Meyers3 days ago3.0Came in from out of town ordered a chicken basket ask for gravy for my dipping sauce and then I also ordered an extra side of gravy which I never received either one of them normally they're really good at what they do how far as their service and ordering and making sure everything's in your order however this time it didn't seem like they were focusing like normal the last two times I have been there everything was correct Gabby is an amazing person as well as manager I hope she continues to thrive and become better and one day have her own store.
- DGDanny GarciaDec 24, 20251.0Went in 10:41 pm 12/23/2025 got there and was 4 cars back in the drive thru took about 30 min to order! Once ordered got our drinks and was instructed to pull forward….was sitting at the door for over and hr before I decided to go inside to see what is going on! Spoke with Jordan and asked what was going on with our order and he said they lost our order and he was sorry and I said I understand ppl get busy and things happen! He then proceeded to walk by me and go outside to my vehicle where my driver was waiting and I told him to re check the order “missing part of the order” “ 12:13pm” so I asked to speak to the manager “Patrick” he then told me they lost our order and that they got busy… I said at what point where you planning on coming out and telling us after everyone had got there food and ate and left?? He refunded our food and we had to wait on the rest of our order!
- AOAlyssa OutlawDec 21, 20251.0The worst whataburger in Abilene I swear every single time I go they get something wrong, missing food, or giving me breakfast sausage gravy instead of regular gravy, maybe if they put down the joint and actually did their job properly it wouldn’t be an issue but this is every single time, the person on drive thru didn’t even notice I was at the window for a good ten minutes.
- AJAaron JelleyDec 14, 20255.0I was well taken care of with friendly service. Nothing quite hits the spot like a cheeseburger at 7am
- JLJuan LopezNov 22, 20254.0The cashier was very polite. I place my order online, and place an order for an additional whataburger at the restaurant. The order was ready about a minute after I got to the restaurant. The spicy chicken sandwich was hot ,tasted fresh and very good. Like always the food was brought to my table. The price is pretty reasonable. I was in here after midnight and it was reasonably pleasant. I just don't understand why people use their phones on speaker. Not everyone wants to hear your conversation. Plus it's annoying.
Frequently Asked Questions About Whataburger
What types of pickup and delivery services does Whataburger in Abilene offer?
Whataburger offers both curbside pickup and delivery services for your convenience.
What are the operating hours for Whataburger at 4241 S 1st St, Abilene?
Whataburger is open 24 hours a day, 7 days a week, though holiday hours might differ.
Does Whataburger serve breakfast items?
Yes, Whataburger serves breakfast in addition to lunch and dinner options.
Is there wheelchair accessibility at Whataburger in Abilene?
Yes, the location has wheelchair accessible entrances, parking, seating, and restrooms.
Can I pay with credit or debit cards at Whataburger?
Yes, Whataburger accepts credit, debit, and mobile NFC payments; it does not require cash only.
Does Whataburger in Abilene have seating available for dine-in customers?
Yes, there is seating available for dine-in guests and they welcome children as well.
Are there pet-friendly policies at Whataburger?
Whataburger allows dogs outside but does not allow dogs inside the restaurant.
What nearby places can I visit before or after dining at Whataburger in Abilene?
You can visit nearby places such as AutoZone for automotive parts, Arby's for another dining option, or Family Dollar for shopping needs.
Is there a convenient automotive service nearby Whataburger in Abilene?
Yes, Firestone Complete Auto Care and Quick Lane tire and auto service centers are close by for your vehicle maintenance needs.
Are there other dining options near Whataburger on S 1st St in Abilene?
Yes, KFC and Arby's are nearby fast-food restaurants offering different meal choices in the area.