Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.8
1,776 reviews
5 stars
746
4 stars
442
3 stars
263
2 stars
112
1 star
213
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Multiple reviews highlighted unsanitary conditions, including dirty counters, floors, and reports of roaches.
Service Speed
Customers frequently complained about slow service, particularly in the drive-thru, with long wait times reported.
Order Accuracy
There were numerous complaints about incorrect orders and missing items, leading to customer dissatisfaction.
Staff Attitude
Feedback indicated a mix of friendly and rude staff interactions, with some customers feeling ignored or disrespected.
Food Quality
While some customers enjoyed the food, there were significant complaints about cold, undercooked, or poorly prepared items.
- JTJoe ThackerDec 27, 20255.0Great Wendy's Great people!
- RGRose GrandDec 17, 20251.0THEY HAVE ROACHES!! I just went to this Wendy’s. I decided to go inside since the driver thru was packed and I was trying to get to work on time. They were also pretty busy on the inside so I was waiting right by the counter for someone to take my order and that’s when I saw one of the workers who I assume was a manager bagging orders and witnessed a ROACH crawling on her shirt. I left so quickly. I understand things happen but if the infestation gets that bad where roaches are crawling on you in THE LIGHT something needs to be done. This is a health hazard and I hope the health department makes them fix this issue cuz that was absolutely disgusting
- RPRandellino PDec 16, 20255.0Super nice lady in the drive thru
- APAbigail PachecoDec 14, 20255.0They are always so nice and efficient!
- RMRyn MalDec 5, 20251.0Can't judge the food because I sat at the speaker for 10 min and got nothing but silence. Around 9pm on a Friday, with only one car with an order in front of me. Will not be back.
Frequently Asked Questions About Wendy's
Is Abilene Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-thru hours for Wendy's in Abilene, TX?
The drive-thru at Wendy's in Abilene is open from 6:00 AM to 2:30 AM Monday through Saturday, and from 7:30 AM to 2:30 AM on Sundays.
Is the Wendy's location at 4374 Southwest Dr in Abilene open?
Yes, Wendy's in Abilene is currently open and committed to serving quality food every day.
Does this Wendy's offer breakfast meals?
Yes, this Wendy's location serves breakfast options including combos, croissants, biscuits, sandwiches, coffee, and sides.
What payment methods are accepted at this Wendy's?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa as payment options.
How can I order Wendy's food online or via an app?
You can order through the Wendy's app or visit https://order.wendys.com to select your location and place an order for delivery, pickup, or drive-thru.
How do I provide feedback or contact the Wendy's in Abilene?
You can reach Wendy's Customer Care through their Contact page, call (325) 692-2315 for this location, or use the Customer Satisfaction Survey online with your visit details.
Are there other fast food restaurants near Wendy's on Southwest Dr?
Yes, nearby fast food options include another Wendy's, Chick-fil-A, and Burger King, which can offer dining variety if you're in the area.
What shopping centers or stores are close to this Wendy's?
Nearby shopping locations include Walmart, Walmart Abilene - Southwest Dr, Tractor Supply Co., and The Home Depot, making it convenient to shop before or after dining at Wendy's.
Are there any medical or eye care facilities close to Wendy's?
Yes, there are optometrists and health-related stores nearby such as Rama R. Carson, Lone Star Eye Associates, and Walmart Vision Center for your eye care needs.
Does Wendy's in Abilene accept dine-in and have a drive-thru?
Yes, this Wendy's location offers dine-in service as well as a drive-thru for your convenience.