Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Mixed reviews on food quality, with some customers enjoying fresh meals while others reported cold or undercooked items.
Service Speed
Service speed is a significant issue, with many customers experiencing long wait times, especially in the drive-thru.
Cleanliness
Multiple complaints about cleanliness, including dirty dining areas and unsanitary food handling practices.
Customer Service
Customer service is inconsistent, with some staff being friendly and efficient, while others are reported as rude or inattentive.
JS
Jozette Silvvaa
Feb 21, 2026
2.0
Please change the frying oil. My fries stink. The rest of my meal was good
KK
Krissa
Feb 13, 2026
1.0
I ordered 2 chili cheese fries and a triple Dave's burger with no pickle they charged my card for a triple but gave me a double I tried to call the store no answer and I called corporate no answer I just want my refund back to my card which is on the receipt I kade this order on February 13th around 330 I also had a large strawberry shake if the owner is seeing this I deserve to have my whole refund back
HF
Hayden Favero
Jan 17, 2026
5.0
Good food
JT
Joe Thacker
Dec 27, 2025
5.0
Great Wendy's Great people!
RG
Rose Grand
Dec 17, 2025
1.0
THEY HAVE ROACHES!! I just went to this Wendy’s. I decided to go inside since the driver thru was packed and I was trying to get to work on time. They were also pretty busy on the inside so I was waiting right by the counter for someone to take my order and that’s when I saw one of the workers who I assume was a manager bagging orders and witnessed a ROACH crawling on her shirt. I left so quickly. I understand things happen but if the infestation gets that bad where roaches are crawling on you in THE LIGHT something needs to be done. This is a health hazard and I hope the health department makes them fix this issue cuz that was absolutely disgusting
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-thru hours for Wendy's in Abilene, TX?
The drive-thru at Wendy's in Abilene is open from 6:00 AM to 2:30 AM Monday through Saturday, and from 7:30 AM to 2:30 AM on Sundays.
Is the Wendy's location at 4374 Southwest Dr in Abilene open?
Yes, Wendy's in Abilene is currently open and committed to serving quality food every day.
Does this Wendy's offer breakfast meals?
Yes, this Wendy's location serves breakfast options including combos, croissants, biscuits, sandwiches, coffee, and sides.
What payment methods are accepted at this Wendy's?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa as payment options.
How can I order Wendy's food online or via an app?
You can order through the Wendy's app or visit https://order.wendys.com to select your location and place an order for delivery, pickup, or drive-thru.
How do I provide feedback or contact the Wendy's in Abilene?
You can reach Wendy's Customer Care through their Contact page, call (325) 692-2315 for this location, or use the Customer Satisfaction Survey online with your visit details.
Are there other fast food restaurants near Wendy's on Southwest Dr?
Yes, nearby fast food options include another Wendy's, Chick-fil-A, and Burger King, which can offer dining variety if you're in the area.
What shopping centers or stores are close to this Wendy's?
Nearby shopping locations include Walmart, Walmart Abilene - Southwest Dr, Tractor Supply Co., and The Home Depot, making it convenient to shop before or after dining at Wendy's.
Are there any medical or eye care facilities close to Wendy's?
Yes, there are optometrists and health-related stores nearby such as Rama R. Carson, Lone Star Eye Associates, and Walmart Vision Center for your eye care needs.
Does Wendy's in Abilene accept dine-in and have a drive-thru?
Yes, this Wendy's location offers dine-in service as well as a drive-thru for your convenience.
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