United Supermarkets at 920 N Willis St is a grocery store that provides guests with trusted quality, competitive prices and genuine hospitality. At United Supermarkets, ultimate service is delivered to every store guest on every single trip and always with a smile. From bakery and deli to meat, produce and everything in between, at United Supermarkets you’ll find everything you need to take care of your family – all in one place and at a great price.
Stores can be found in 30 communities throughout Texas. United Supermarkets is a Texas-based grocery chain that operates 98 stores in Texas and New Mexico under five unique brands: United Supermarkets, Market Street, Amigos, Albertsons Market and United Express. The United Family is a wholly-owned subsidiary of the Albertsons Companies.
Feedback on customer service is mixed; while many customers praise friendly and helpful staff, others report unprofessional behavior and poor service experiences.
Product Quality
There are concerns about the freshness and quality of certain products, particularly in the produce section, with reports of spoiled items.
Pricing
Customers have noted that prices can be high, although some appreciate the value and sales offered.
Store Cleanliness
The store is generally described as clean and well-maintained, contributing positively to the shopping experience.
Selection
While many customers find a good selection of items, some express disappointment in the availability of specific products.
CC
cheraleahick
Feb 22, 2026
3.0
Kinda dirty in the store.
TD
tonjia davis
Feb 17, 2026
2.0
I am on oxygen and I do as much as I can. Yesterday I shopped at United Supermarket at 920 North Willis Abilene Texas. I asked that my groceries be loaded behind the driver's seat. The young person loaded most of them there. I did not see that he had put the roll of hamburger meat in floorboard of opposite side. Therefore it stayed there all night and I didn't realize it until we were talking today about supper tonight. It's ruined. I tried calling this store but kept being put on hold. Waste of time.
Thought y'all should know what happened so you can keep eye on your groceries.
CC
Craig Casper
Jan 27, 2026
3.0
It has what I need at an acceptable price.
KI
Kristin Isbell
Jan 22, 2026
3.0
They are priced a little high. The bakery options though, quality, has everyone beat. And they needed more employees at my last visit I had to wait in the longest line just to use self checkout.
JC
Jill Cheek
Jan 13, 2026
1.0
Horrible customer service. Will not spend another cent in any United Supermarkets store.
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Certified March 01, 2026Yext Knowledge Graph
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