Tropical Smoothie Cafe

4.3
313 reviews

About

Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast Restaurant
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood. Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®. *At participating locations.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Tropical Smoothie Cafe
4134 Buffalo Gap Road, Abilene, TX
79605, United States

Hours

Reviews

4.3
313 reviews
5 stars
212
4 stars
37
3 stars
22
2 stars
16
1 star
26

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, particularly in the drive-thru, with long wait times and issues with order accuracy.

Food Quality

The smoothies and food received positive feedback for being fresh and tasty, although there were occasional complaints about incorrect orders.

Staff Attitude

While some customers praised the friendliness of the staff, others noted a lack of customer service skills and unprofessional behavior.

Cleanliness

The establishment was generally noted for being clean and well-presented, contributing positively to the dining experience.

Curbside Issues

Many customers expressed frustration with the curbside pickup service, citing long waits and lack of attention from staff.
  • RB
    RONNIE Bishop
    Oct 14, 2025
    1.0
    I stopped by to get a drink. There was 4 employees. Not one of them greeted me. One employee did nothing but drink her own smoothie and talked to a guy setting in a corner. The lady at the drive thru had to take my order. The customer awareness needs to be addressed by the owner. Food servers should not be eating or drinking. In front of customers.. bad experience today.
  • GS
    George Somers
    Oct 4, 2025
    1.0
    I do doordash, and every time i've picked up from this location.There have been items missing from the delivery. Well, yes, we're supposed to make sure the items are there. We're also not allowed to go through and open up the items to look at the items And out of the fifteen dashes that i've done from this location.All fifteen have missed an item.
  • KR
    Kyle Rollins
    Sep 30, 2025
    5.0
    It's always great to eat more fresh ingredients. Thus, it's a little more expensive. Good food and smoothies.
  • JG
    Jordan Grace
    Sep 21, 2025
    5.0
    I stopped by Friday morning (during their rush!) for a little pick-me-up. I got a mobile order for a smoothie and a quesadilla and both were great. It took a little longer than expected since they were so busy but still only about 5 minutes and the team made sure to check in with me. What stood out to me most though was how friendly the team was. I work in food service myself and know how hectic and short everyone can be with each other during a rush. However, everyone working was communicating with each other and uplifting each other. Amber, who I believe is a manager, was supporting and commending the team after the rush and that recognition will always make a team want to do their best for their customers. I look forward to my next visit!
  • DB
    Dee Besch
    Sep 12, 2025
    5.0
    I had the Açaí bowl with Nutella and it was amazing, along with the hummus veggie wrap and a tasty side of corn. The atmosphere was so laid-back and relaxing, almost like a coffee shop. Great music was playing—New Day by Sofia, Me, Myself, and I by 5 Seconds of Summer, Go by Cody Fry, Be the Change by Britt Nicole, and Far Closer by Anjaya Triyana—which made staying even more enjoyable. The floor was gorgeous; I wished I could have it in my own house. Around 3–4 p.m., it got busier, giving the place a lively vibe. The staff were friendly, helpful, and welcoming, which added to the overall experience. Ordering/Payment: You can scan in the app if paying cash or order ahead through the app and pay by card for quick pickup. Definitely a spot I’d come back to!

Frequently Asked Questions About Tropical Smoothie Cafe

Does Tropical Smoothie Cafe accept reservations?

No, Tropical Smoothie Cafe does not accept reservations.

What are the dining options available at Tropical Smoothie Cafe in Abilene?

You can dine in, order for delivery, use curbside pickup, or drive through at Tropical Smoothie Cafe in Abilene.