Taco Bell

3.6
861 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 2542 S. 14th Street in Abilene. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
2542 S. 14th Street, Abilene, TX
79605, United States

Hours

Reviews

3.6
861 reviews
5 stars
346
4 stars
179
3 stars
118
2 stars
52
1 star
166

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor service, including long wait times, incorrect orders, and rude staff interactions.

Food Quality

Customers frequently reported unsatisfactory food quality, including missing ingredients, poorly assembled items, and cold meals.

Cleanliness

The dining area was often described as dirty and unkempt, with complaints about the overall hygiene of the restaurant.

Pricing Concerns

Many customers felt that the prices were too high for the quality and quantity of food received, especially compared to other fast food options.

Management Issues

Several reviews pointed to a lack of effective management and supervision, contributing to the overall poor customer experience.
  • JM
    Joan Marie
    Nov 9, 2025
    1.0
    Now I remember why I haven’t been to Taco Bell in 2 years. And the wait time after paying for my food was unreal. Wish I hadn’t had to pay first. I would have walked and and they would’ve deserved to be out what 2 tacos cost……2 tacos!!! That was all I needed. And the lobby was almost empty
  • HG
    Hagen Goodson
    Nov 6, 2025
    1.0
    SHARNA WAS VERY RUDE AND WOULDT HELP WHEN SHE WAS ASKED ON HOW ARE ORDER DIDT GO THROUGH!!!!
  • VJ
    Valentine Galvan Jr
    Nov 3, 2025
    1.0
    11/3/25 12:00pm. Came in for my 30 minute lunch break. Ordered my food via menu screen. Chose the option to pay with cash after order was complete. I stood in front of that counter for 29 minutes!!!! After being asked if I had a Door Dash order I said "no, but I've been waiting for my food for almost 30 minutes. They asked what the name was on my order and I told them "Val". A female wroker said that she didn't have a "Val" on her side. When she asked her male coworker on the other side he didn't say anything but simply grabbed a cup, approached the counter and said "that'll be 12.95". I replied by saying "For what? No thanks. I no longer have the time to eat on what was my 30 minutes lunch break." Not one "we apologize, let us make that right". Just a dirty look and a "whatever" by the male worker working the window side line. This was my "go to" spot for lunch when working in this area of town. That's no longer the case. Just a side note...there were a whole two people dining in already eating. Thanks for nothing. "Val"
  • RM
    Robert Martinez
    Oct 25, 2025
    1.0
    My recent experience at Taco Bell was disappointing due to a mix-up with my order, which was compounded by the apparent lack of focus from the staff. While I support the legalization of marijuana, it seems inappropriate for employees to be under its influence while on the job. This situation not only affected the quality of service but also raised concerns about the overall professionalism of the establishment.
  • CJ
    Caleb Johnson
    Oct 3, 2025
    3.0
    With customers handling their own orders at the kiosks and there being very little (if any) interaction between employees and customers, why is the food so expensive? Taco Bell is acting like it wants to streamline processes to save money and be more efficient, but the price of the food suggests that they're trying to get as much out of their customers as possible. A flat quesadilla, burrito, and large drink should not run me $17-$18. That's ridiculous. There also always seems to be some kind of shortage at these stores, and while it rarely affects me, it's something that I do notice. For comparison, the "Box Combo" at Raising Canes offers much more food and a similar drink size for between $12-$13. Heck, for two more dollars, I could go enjoy the Lemon Butter Chicken and Herb bowl at Logan's Roadhouse. It makes absolutely no sense to be spending this kind of money here on food that is okay at best when there exist significantly better options.

Frequently Asked Questions About Taco Bell

What are the regular operating hours for Taco Bell at 2542 S. 14th Street in Abilene?

Taco Bell in Abilene is open from 9:00 AM to 1:00 AM Monday through Thursday and Sunday, and until 2:00 AM on Fridays and Saturdays.

Does this Taco Bell location have a drive-through service and what are the hours?

Yes, this Taco Bell has a drive-through open daily from 9:00 AM to 1:00 AM on weekdays and Sundays, and until 2:00 AM on Fridays and Saturdays.