Taco Bell

Reviews

• SS

  Sandra Saur

  1 day ago
  1.0
  Be very wary with coming to get Taco Bell on a Sunday night. Cause despite placing an app order to prevent waiting and receiving an incorrect order, you will be waiting 30+ mins to get your order only to not get your entire order.
• TT

  Travis

  2 days ago
  2.0
  All of the staff was moving in slow motion with no initiative to address customers. It took us almost 30 min to get our order. As we all know, the drive-through is all voice AI, and order kiosks replace human cashiers inside the store. This is already frustrating enough, but to have 4 employees move so slow and make no attempts to communicate..that is downright chilling. 30 min for a 5 or so item order? Thats ridiculous, but then again, this is all my option and evaluation of this establishment at the particular time. Maybe the next time I go I wont have that experience. That is why I am going to give this establishment a 1 star rating. Not all taco bells in abilene are like this, as I have visited all of them in abilene. Many times. This one just needs major corrections in their employees general communication skills and overall work efficiency.
• RW

  Riniscia Wilson

  4 days ago
  1.0
  Gave me old food, I called to let them know I was coming back. Had to pack my kids back in the car just for them to give me more old food. Told them food is still old before leaving and I wanted a refund then they decided they wanted to drop fresh chalupas, told them no I want my refund because that should have been done when I first brought the food back.
• AK

  Allyson Klenk

  6 days ago
  1.0
  The food is fine, but you’re going to waste at least 40 minutes waiting for it. It doesn’t matter if you go in or wait in the drive through. (8PM on a Tuesday) It’s maddening. Avoid this location.
• ME

  Molly Elizabeth

  Nov 18, 2025
  1.0
  I just waited 30 minutes in the drive thru but then they still missed an item so I go into the building. Waited an additional 10 minutes to finally get the attention of I assume the manager. He approached with an aggressive attitude and told me “I wasn’t even supposed to be in there” and I responded “im sorry I didn’t know”. There was no signage posted in regards to the building being closed and the doors were not locked. He proceeded to lock me in and I explained I’m missing items in my order. He casually mentioned it to the cook and then continued his conversation with a coworker about him, wanting to hook up with a girl. And then wait for another 10 to 15 minutes and they still haven’t made it my items and I had to then ask again about my items and they got it confused with the DoorDash order, when it was obvious that I was not because I was just in the drive-through and then I was then told exit at a different door. They had continuous aggressive attitudes and only had one poor guy doing the food while the other stood on their phones or talking about their next freaking tinder date. No wonder why we waited so long in the drive thru……

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