Taco Bell

3.8
1463 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 4341 South 1st Street in Abilene. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
4341 South 1st Street, Abilene, TX
79605, United States

Hours

Reviews

3.8
1,463 reviews
5 stars
628
4 stars
326
3 stars
233
2 stars
95
1 star
181

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unprofessional behavior from staff, with several instances of employees ignoring customers or being dismissive.

Order Accuracy

Numerous reviews highlighted issues with incomplete or incorrect orders, leading to customer frustration.

Speed of Service

Customers frequently complained about long wait times, both in the drive-thru and inside the restaurant, often citing slow service despite low customer volume.

Food Quality

While some customers enjoyed the food, there were multiple complaints about cold food, missing ingredients, and overall poor food preparation.

Cleanliness

Feedback was mixed regarding cleanliness; some praised the cleanliness of the location, while others noted dirty surfaces and unsanitary conditions.
  • HP
    Heather Price
    2 days ago
    1.0
    A friend and I went in, ordered separately. She paid with a card. I placed my order and chose to pay with cash. Stood at the counter for over 15 min waiting for someone, anyone to come take my money. Her order came out, the next 3 orders came out. I finally hollered to get someone's attention, asked if there was an order for my name, they said yes. I was like ok. Another 10 min goes by, the little girls that said my order was back there, comes and asked if I needed to pay. I said yes ma'am. But you said my order was back there over 10 min ago, at this point. She said yeah, we don't make it till after it's paid for. I asked her why no one had come to get my money, like is there no alert to say, hey someone needs to pay, so they can get there food? She said no, and they don't have a front cashier anyway. Like, WHAT!? Waited over 30 min, no apologies, no compensation, not even a thank you. Nothing. Worst customer service in this town, hands down.
  • JM
    Journay M
    5 days ago
    1.0
    If I could leave 0 stars i would. I called to see if I could get another queso replacement that comes with the nacho fries and as advertised on all the pictures because mine wasn’t even halfway full, It is filled to the rim of the cup on advertising. The “manager” who’s name is Chonna, said they only give 2 pumps of queso into the cup and I said that would be false advertising because on the picture on the menu has it all the way filled. She then refused to give me her last name to make a report or HRs number or any upper above. I will never ever come back to this location, i recommend the location by HSU because they always do a good job. She also said that i would have to look up HR or corporates number instead of her giving it to me. Completely unfair and had an attitude the whole time. Taco bell needs better workers with better decorum.
  • CE
    Cheyenne Ellison
    Nov 17, 2025
    1.0
    The wait time is horrible!! We sat in line for over 30 minutes waiting on an order.
  • SS
    Stacie
    Nov 8, 2025
    5.0
    Quiet enjoyable good food we dined in
  • GH
    Garry Houston
    Oct 11, 2025
    4.0
    If we’re going to be honest, most people tend to rank Taco Bell at the bottom of the barrel. This particular location has a very good crew that serves very good food. I always like to get the cravings box. For $5, $6, $7, or $9, you get to pick two entrées, one side, and a drink. My favorite is the crunch wrap supreme. It is so good! And of course, if you join the email Club, there’s all sorts of coupons and free food. I get them all the time. In fact, I think it’s time for a crunch wrap supreme! oh, I forgot, the Mexican pizza is really good too. You should try it!

Frequently Asked Questions About Taco Bell

What are the regular operating hours of Taco Bell at 4341 South 1st Street, Abilene?

Taco Bell at 4341 South 1st Street, Abilene, is open daily from 9:00 AM to 2:00 AM, except on Fridays and Saturdays when it stays open until 3:00 AM.

Does this Taco Bell location offer a drive-through service and what are its hours?

Yes, this Taco Bell has a drive-through which operates from 9:00 AM to 2:00 AM Sunday through Thursday, and until 3:00 AM on Fridays and Saturdays.