Service Issues
Many customers reported long wait times and poor service, with some stating they were ignored or received incorrect orders.
Food Quality
Feedback on food quality was mixed, with some praising hot and fresh items while others complained about cold, incorrect, or poorly prepared food.
Staff Performance
While some staff members were noted for their friendliness and helpfulness, others were criticized for rudeness and lack of professionalism.
Cleanliness Concerns
Several reviews highlighted unsanitary conditions in the kitchen and dining areas, raising concerns about hygiene standards.
Positive Experiences
Despite the negative feedback, there were also positive comments about the atmosphere, specific staff members, and enjoyable food items.