Papa Johns Pizza

3.7
285 reviews

About

Pizza RestaurantPapa John's
At Papa Johns Pizza in Abilene, TX, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Abilene pizza for any occasion. Call us for pizza delivery in Abilene or stop by 3900 N 1st Street for carryout to order the best pizza in Abilene, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
3900 N 1st Street, Abilene, TX
79603, United States

Hours

Reviews

3.7
285 reviews
5 stars
135
4 stars
53
3 stars
28
2 stars
18
1 star
51

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported poor service, including rude staff, long wait times, and issues with order accuracy.

Food Quality

While many customers praised the pizza and other food items, there were complaints about incorrect orders, poor ingredient quality, and unsanitary conditions.

Customer Experience

Several reviews highlighted a lack of professionalism and organization, with some customers expressing frustration over their experiences and decisions to stop ordering.

Positive Staff Interactions

Despite the negative feedback, some customers noted positive interactions with specific staff members who provided excellent service.
  • LL
    LHY
    Dec 27, 2025
    1.0
    Racist, unethical, and cruel. As the only Asian customers there, we were treated with clear discrimination. The staff acted politely on the surface but took harmful actions behind our backs, actions that seriously damaged our livelihood. We are ordinary people working hard just to live, and what they did caused real suffering. Doing this on Christmas shows a complete lack of humanity. I would never support a business that treats working people this way.
  • MH
    Melody Hook
    Dec 21, 2025
    5.0
    Great Pizza
  • RG
    RebelStarseeds “Urban Gardener” Garden
    Nov 7, 2025
    5.0
    We came to get some pizza this evening. The service was great, our food was great and the turn aroung was quick. The night manager really knows what he is doing and was very professional. I do have a safety suggestion for the store however. I noticed a few customers using the employee entrance in which the night manager politely asked them not to use that door..as it is for employees only per the signs in the door. This is a safety hazard more than just an annoyance. Ide advise a code box on the door. Many resturaunts in town have used the code box method for decades to ensure employee safety. Employee safety these days is not something to risk. Either way, the customers were rude to the manager and he stayed professional. This is an avoidable situation. We love papa johns and go there a few times a month. it would be nice to know a place we are supporting, does what it needs to, to put employee safety first as well as provide good service. Thanks again Nate for the great food and service!
  • JW
    James Witt
    Oct 29, 2025
    2.0
    I was not impressed with this location.
  • RH
    Russell Holder
    Sep 25, 2025
    1.0
    I will no longer be a customer at Papa John's. Twice now, we order then get transferred to a 3rd party pay system just to be connected to another person that says they don't have the order or are from a different state altogether. But they took our money. Never again. Horrible service.

Frequently Asked Questions About Papa Johns Pizza

What are the delivery hours for Papa Johns Pizza in Abilene, TX?

Delivery is available Monday to Thursday and Sunday from 10:00 AM to 12:00 AM, and on Friday and Saturday from 10:00 AM to 2:00 AM.

Can I order online for carryout at Papa Johns Pizza in Abilene?

Yes, you can order online for carryout through their website or app, with a specific carryout ordering link available.