Staff Performance
Many customers praised the staff, particularly Kat, for their friendliness, attentiveness, and helpfulness.
Food Quality
The food received positive remarks for being delicious and well-prepared, with specific mentions of the salads and sandwiches.
Service Speed
There were mixed reviews regarding service speed, with some customers experiencing long wait times, especially in the drive-thru.
Cleanliness
The establishment was generally noted for being clean and well-maintained, although some reviews mentioned issues with cleanliness during busy times.
Management Issues
Several customers reported negative experiences with management, citing rudeness and poor handling of complaints.