Outback Steakhouse

4.2
1909 reviews

About

Steak HouseRestaurantTake Out RestaurantAmerican RestaurantAustralian RestaurantBar & GrillGluten-Free RestaurantBar
Outback Steakhouse, the home of juicy steaks, spirited drinks and Aussie hospitality. Find our location in Abilene near the corner of Ridgemont Drive and Rolling Green Drive across the street from Mall of Abilene.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsAvailable

Location

Outback Steakhouse
4142 Ridgemont Drive, Abilene, TX
79606, United States

Hours

Reviews

4.2
1,909 reviews
5 stars
1,113
4 stars
366
3 stars
186
2 stars
93
1 star
151

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, inattentive staff, and long wait times for food and drinks.

Food Quality

Mixed reviews on food quality, with many customers expressing disappointment in steak preparation and overall taste.

Staff Performance

While some servers received praise for their attentiveness and friendliness, others were criticized for poor service and lack of professionalism.

Cleanliness

Several reviews highlighted cleanliness issues, particularly in restrooms and dining areas.

Positive Experiences

Despite the negative feedback, some customers had positive dining experiences, enjoying the food and service.
  • LD
    Lou Davis
    2 days ago
    3.0
    Let's start with our trio cane out ice cold. You new signature app and you server cold greasy food. Sane with the Chili. Cane out cold. Ridiculous maybr we should stir the food before we server it up in a bowol. Js. And then when i went to use the pepper grinder it's truly disgusting. I went to turn the lid and my hand is full gross oil or gravy or i just not sure!! Did the management even come over to apologize NOPE!! DO BETTER OUTBACK!!
  • TH
    Thomas Hickmott
    Nov 15, 2025
    1.0
    So my wife and I came out for my birthday dinner. Been since 2014 since I’ve came to Outback. We ordered 40 minutes ago and now they are saying it will take another 10 minutes. “It got caught behind a large group.” But other tables have received their food. Never again.
  • JV
    Jacob Vogann
    Nov 7, 2025
    1.0
    This is rare of me to say something, but we chose to try and have a nice meal with family and chose outback. We show up at roughly 740pm, slow night for them with probably 6-8 tables running nothing too crazy. We waited about 10 minutes for drinks, 25 minutes for an overcooked blooming onion. We placed our order and were told 3 times our food was coming out soon with 10-15 minutes in between each time. Over an hour goes by and we had to leave, never got food and the waiter barely check on us or remembered what we asked for, she was more worried about a couple other tables than the rest. We walked along with another gentleman that couldn’t wait any longer either. All around very disappointing and unprofessional all the way to the manager. Will not return
  • JD
    Jacke Daniels
    Nov 5, 2025
    2.0
    The servers are great, the food was fine for a steakhouse. I am a little confused on why that Amy lady's name is on the door when I saw her do nothing. The servers, busser , host all doing more than the woman with her name on the building. They should have their names on the building instead. Loved everyone else but the "owner" who was on her phone the whole visit, from sit to pay.
  • TL
    Tylerl Lichnovsky
    Oct 31, 2025
    1.0
    Not sure what happened to Outback or when the quality of food went down hill, but it happened. Been here twice and have ordered good steaks only to be left disappointed with how terrible the quality of steak has become. Management speaks to guests like they are idiots. Host sat me at a dirty table that staff was using as their hangout area. My server was great and tried to deal with this bad situation that the host had presented me with.

Frequently Asked Questions About Outback Steakhouse

Where can I find information on gluten-free menu items?

We can recommend several items on our menu specifically for gluten intolerance. Please [click here](https://www.outback.com/nutrition/gluten\-free) to view our gluten\-free menu

Where can I earn dine rewards?

Visit Outback Steakhouse, Carrabba's Italian Grill, Bonefish Grill and Fleming's Prime Steakhouse \& Wine Bar participating locations.