McDonald's

3.4
2168 reviews
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Business Details

3147 S 14th St, Abilene, TX
79605, United States
(325) 691-5902
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3147 S 14th St, Abilene, TX
79605, United States

Hours

Reviews

3.4
2,168 reviews
5 stars
730
4 stars
434
3 stars
431
2 stars
173
1 star
400

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders and missing items, indicating a consistent problem with order fulfillment.

Service Speed

Numerous reviews highlighted long wait times for food, both in the drive-thru and curbside, often exceeding 30 minutes.

Food Quality

Customers frequently complained about cold, undercooked, or poorly prepared food, suggesting a decline in food quality.

Staff Attitude

Feedback indicated a mix of friendly and unprofessional staff behavior, with some customers experiencing rudeness and lack of care from employees.

Cleanliness

Several reviews mentioned concerns about cleanliness and hygiene standards in the restaurant.
  • CR
    Calie Reyes
    Dec 18, 2025
    1.0
    Went for a mobile order and had to wait 30 minutes just for them to figure out to fix them. Cancelled and reordered after they fixed them only for them to forget over HALF of our order. Absolutely ridiculous.
  • HS
    Her She
    Dec 15, 2025
    2.0
    My food always looks like somebody played with it or already took a bite
  • AG
    Allen Green
    Dec 10, 2025
    1.0
    I was waiting for an order for 15 minutes. They didnt let me know it was ready until there was a large crowd in the lobby of irritated guests that were waiting for their order. Turns out, it was just sitting there, but nobody mentioned anything. Just staring at me and then going back to what they were doing.
  • SF
    sirena flores
    Dec 7, 2025
    1.0
    okay so I waited an hour and a half for my food just for it to be cold and undercooked!!! Mad is an understatement!! The workers tried making up for it by giving us burnt pies. I’m sorry but do better.
  • KC
    Kira C
    Dec 4, 2025
    1.0
    Charged when I didn’t make an order! Came to McDonald’s to get a hash brown and didn’t know they weren’t serving breakfast anymore. I had already given them my code through the app for points. My debit card is linked to my account. I left and then saw I got charged $22.15 for an order I didn’t make. I come back to the store and the manager tells me it’s a pending charge and they don’t have an order from someone with that amount which is a lie because it’s on my McDonald’s account plus it charged my bank account. She says the pending charge would fall off which is not how that works. It will indeed go through because they charged my card for someone else’s order! Careless employees who don’t void out an order before letting someone place one. I got no apologies. Just them telling me that I basically don’t know what I’m talking about.
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Frequently Asked Questions About McDonald's

What are the operating hours for dine-in at McDonald's in Abilene, TX?

The dine-in service is available daily from 6:00 AM to midnight.

Is McDonald's in Abilene open 24 hours for delivery?

Yes, McDonald's offers delivery 24 hours a day, seven days a week.