Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported rude and disrespectful service from staff, particularly during drive-thru interactions.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and poor handling of complaints.
Food Temperature
Numerous customers noted that food was often served cold or improperly prepared.
Management Issues
Several reviews mentioned unhelpful or rude management, contributing to a negative customer experience.
Inconsistent Experience
While some customers praised friendly staff and good food, many others reported long wait times and overall dissatisfaction.
JV
Jon Vin
5 days ago
1.0
Has anybody gone to McDonald's in the last two and a half years that didn't get pulled forward through the drive-thru and have to wait at some other parking spot?
JM
Jayden Martin
Jan 2, 2026
1.0
I swear this is the slowest store the chain has always a 30 minute wait no matter what time it is or how busy they are, they could have nobody in there getting food and a fully staffed kitchen yet it still takes them 39 minutes for a 6 piece nugget meal
IA
Izzy Adkins
Dec 29, 2025
1.0
Ordered dinner for delivery, everything came cold, frappe was missing, fries were not even filled, and BBQsauce was broken open. We only got 32 nuggets out of a 40 count order. I don't usually complain nor give reviews but when I called the store to talk to someone no one answered.
BT
Brian Thebo
Dec 26, 2025
1.0
The lady Jennifer on drive thru service tonight rushed us through our order was very disrespectful to us and her coworkers! If she doesn’t want to work in customer service she shouldn’t, the male that was on the drive thru register was extremely helpful don’t know his name, but he was awesome, expected more out of this experience!!
KF
Kelly Flores-williams
Dec 18, 2025
1.0
Ordered at drive thru and just being a person understanding that its busy and we said our order slow the first time and clear. She didnt hear our order so talking amongst ourself me and my daughter we first said did I say that too fast and I said no shes probably new. Not in a mean way because we've worked fast food well we get to pay for our food and we are followed by big eye rolls and rude service.
What are the McDonald's Abilene location hours for dining in?
Dine-in hours are from 6:00 AM to 12:00 AM every day of the week.
Can I order McDonald's delivery late at night?
Yes, delivery hours are from 5:00 AM to 2:00 AM Sunday through Thursday and from 5:00 AM to 3:00 AM on Fridays and Saturdays.
Does this McDonald's in Abilene have a drive-thru service?
Yes, the drive-thru is open from 5:00 AM to 2:00 AM Sunday through Thursday and until 3:00 AM Friday and Saturday.
What payment methods are accepted at McDonald's Abilene?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
How can I order McDonald's in Abilene using a mobile app?
You can order using the McDonald's app available on Apple App Store and Google Play Store or via their order link at https://mcdonalds.smart.link/mjuu1ggdi.
What services does this McDonald's location offer?
They offer services including DriveThru, GiftCards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Where is McDonald's located in Abilene, TX?
This McDonald's is located at 3602 N 1st St, Abilene, TX 79603, USA.
What other restaurants are near McDonald's at 3602 N 1st St?
Nearby restaurants include Grumps Burgers, Big Country Wraps, Los Carnales Taco Shop, Taco Bueno, Long John Silver's, Celso's Mexican Cuisine, Fuji Hibachi Express, and Sam's Southern Eatery.
Are there other fast food options near McDonald's Abilene?
Yes, besides McDonald's, nearby fast food options include Taco Bueno and Long John Silver's which offer quick dining choices.
What nearby services can customers visit when coming to McDonald's at 3602 N 1st St?
Nearby services include TitleMax Title Loans, Liberty Tax Service, Coin Cloud Bitcoin ATM, Payless ShoeSource, Shear Perfection salon, and Executive Branch Barber Shop, useful for errands before or after your meal.