McDonald's

3.5
2506 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3602 N 1st St, Abilene, TX
79603, United States

Hours

Reviews

3.5
2,506 reviews
5 stars
916
4 stars
480
3 stars
457
2 stars
198
1 star
455

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff and long wait times.

Food Issues

Many reviews mentioned cold or incorrect food orders, with several customers expressing dissatisfaction with food quality.

Staff Friendliness

While some customers praised friendly staff, others reported rude behavior from employees, particularly during busy hours.

Management Response

Several reviews highlighted issues with management, including unhelpful responses to complaints and a lack of accountability.

Cleanliness

The cleanliness of the location received mixed reviews, with some customers noting it was clean while others found it unsanitary.
  • RE
    Robert Epps
    2 days ago
    5.0
    5 start to staff an an supervisors
  • RM
    Reynaldo Mar
    5 days ago
    5.0
    Horrible service, don’t order online because you’re still gonna have to wait 15 minutes when you arrive. I will never go back to this McDonald on n1st Abilene Texas. The employees act like their job is hard….horrible
  • TG
    Truthseeker1980 Goldburg
    Nov 13, 2025
    5.0
    Workers were super nice and helpful.
  • WM
    Wesley Mason
    Nov 12, 2025
    2.0
    Food was fast and excellent! The service was not! We were shorted a kids cup and when my wife asked for it the employee stated "I followed the order but whatever just have another". Then I went to pay for a another sauce and the same lady complained about having no change and "how she didn't care anymore".
  • JV
    Jonathan Villebrun
    Nov 1, 2025
    1.0
    Absolutely the worst drive thru experience i have ever had my entire order was wrong the lady taking our order was rushing us the entire time and not only could she not find my order which was wrong she over charged me by $10 dont ever go to this mcdonald's!!

Frequently Asked Questions About McDonald's

What are the McDonald's Abilene location hours for dining in?

Dine-in hours are from 6:00 AM to 12:00 AM every day of the week.

Can I order McDonald's delivery late at night?

Yes, delivery hours are from 5:00 AM to 2:00 AM Sunday through Thursday and from 5:00 AM to 3:00 AM on Fridays and Saturdays.