McDonald's

Reviews

• JD

  JDB David

  5 days ago
  1.0
  This establishment doesn’t deserve even one star. My order was extremely simple, yet it was completely mishandled from start to finish. Each item had a receipt clearly showing the requested extras, but not a single one of those extras was included. This wasn’t a minor mistake — it was a total disregard for the order as written. I don’t understand how an order can be taken correctly, documented properly, and still prepared in the exact opposite way. When you order one thing and receive something entirely different, it shows a serious lack of attention to detail and quality control. Customers shouldn’t have to double-check their food just to ensure basic instructions were followed. This experience was frustrating, disappointing, and a complete waste of time and money. If staff are unable or unwilling to read and follow simple directions, then management needs to seriously reevaluate their training and standards. I will not be returning, and I wouldn’t recommend this place to anyone expecting accurate service.
• CD

  Chase Dunn

  Dec 26, 2025
  1.0
  I came this morning before work and there’s nobody at the intercom. It’s been over 5 minutes. I’ll never come back to this location again.
• ZH

  Zach H

  Dec 25, 2025
  1.0
  They didnt update their app so they were accepting orders on Christmas eve. (This is a current situation as im typing btw) anyway i ordered in the app. And when I showed up there was a couple people waiting but no one was answering the drive thru. The people in front of me left and I sat there for a couple minutes but pulled around looked in the windows. I dont think there was anyone in that store. By the time I made my circle to leave there was like 20 cars in the drive thru line. Way to go mcdonalds. Announce your hours its not that hard.
• DP

  Doug's Place

  Dec 17, 2025
  1.0
  Went through the drive thru tonight. Guy in the window ran off without giving us our drink. Got home and there wasn't a burger in the bun. It will be a long, long time before I go to this location again. Edit: McDonald's "checked" into the complaint and I was offered a corporate line form apology for the bad service. I will be going to Braum's from now on. The burgers are tastier anyway.
• KT

  K T

  Dec 7, 2025
  1.0
  We ordered a pick up on the app at this location. I ordered on my app from home while my husband drove to pick it up. I sent him a screenshot with our confirmation code and received a confirmation of order email. They made him wait 20 minutes before deciding that he could not receive the food we were charged for on the app because he had a screenshot from me and wasn’t able to show them the app. He explained that I ordered from my phone at home, he had the matching card that was charged, and they still would not serve him due to the screenshot. Yes, he was very upset, he waited a long time, our card showed charged, and received a manager that pretty much said “Sorry, nothing we can do. We don’t have your food”. Zero effort to fix the situation or offer the same food we ordered on the app. It was so unprofessional. I called to ask what in the world was going on and the manager had the nerve to complain about my husband being upset and say she couldn’t do anything about it. Again, we have never had this issue at any other location. We’ve always provided a code and received the food we payed for. Supposedly we’ll get a refund. Do not expect the employees to do the right thing or even care that they wasted your time and money.

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