Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
2,064 reviews
5 stars
704
4 stars
426
3 stars
393
2 stars
174
1 star
367
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported long wait times, incorrect orders, and unhelpful staff, leading to a negative perception of service quality.
Food Quality
Many reviews mentioned cold or stale food, particularly fries, with inconsistent quality across visits.
Kiosk Experience
The self-serve kiosks were criticized for being slow and inefficient, causing frustration among customers.
Management Concerns
Several customers expressed dissatisfaction with management practices and employee behavior, indicating a lack of professionalism and customer focus.
Cleanliness and Atmosphere
The dining area was described as uninviting and poorly maintained, with issues like broken equipment and inadequate facilities.
- KOKylee OwenNov 6, 20255.0Good play place. Friendly workers.
- JJJosieOct 28, 20253.0Self serve kiosk is a bummer. I got the 2 cheeseburger meal with no onions and add bacon and only 1 cheeseburger was correct. Selected sweet tea and got dr. Pepper. Play place is so small and my kiddo got bored really quick.
- JGJacob GonzalesOct 27, 20251.0Make sure to check your orders constantly messing up orders and not giving all you orders needs new management
- RRrick rOct 25, 20251.0Ordered curbside. Pulled said 2 to 3 minutes. I waited and waited and waited. Finally went inside order just sittin there. Ice cold fries. Pathetic service
- KWKatie WhitehurstOct 25, 20251.0The new building and service they provide is terrible! We waited 45 minutes for an order and it was not correct. Staff is little to no help.
Frequently Asked Questions About McDonald's
What are the McDonald's dine-in hours in Abilene, TX?
The McDonald's at 4302 Buffalo Gap Rd in Abilene is open for dine-in daily from 5:00 AM to midnight.
When is the McDonald's drive-thru open?
The drive-thru is open from 5:00 AM to 1:00 AM Sunday through Thursday, and until 2:00 AM on Fridays and Saturdays.
Can I order McDonald's for delivery online?
Yes, you can order delivery online via https://mcdonalds.order.online/business/-5579 or use their McDonald's app available for iOS and Android.
What payment options does this McDonald's accept?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does this McDonald's location offer curbside pickup and no-contact delivery?
Yes, curbside pickup, delivery, same day delivery, and no-contact delivery are available services.
Is there a McDonald's app to facilitate ordering and rewards?
Yes, you can use the McDonald's app on iOS or Android for ordering and to earn MyMcDonald's Rewards points for free food.
What nearby restaurants can I visit before or after McDonald's?
Nearby restaurants include HTeaO Abilene - Buffalo Gap & Clack for tea and smoothies, Hot Stuff Pizza and Pizza Hut for pizza, Chili's Grill & Bar for American food, and Chuck E. Cheese for pizza and arcade fun.
Are there nearby shopping options near McDonald's at Buffalo Gap Rd?
Yes, you can visit Bucketheads, JCPenney, Finish Line, Spencer's, Hot Topic, and Books-A-Million for clothing, shoes, gifts, and books.
Where can I fuel my vehicle near the McDonald's in Abilene?
Nearby gas stations include Tiger Mart, Jack's Convenience Stores, Kent Kwik, and Exxon, providing convenient options for refueling.
What are some nearby services and entertainment options around this McDonald's?
You can find services like Jackson Hewitt Tax Service and First Bank Texas nearby, as well as entertainment like Redbox for movies, EntertainMART for music and games, and Mall Of Abilene Playground for shopping and leisure.