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McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported rude staff, incorrect orders, and long wait times, particularly in the drive-thru.
Food Quality
Many reviews mentioned cold, poorly prepared, or incorrect food items, leading to dissatisfaction.
Cleanliness
Several customers noted unsanitary conditions, including dirty bathrooms and a messy dining area.
Inconsistent Experience
Customers experienced a mix of good and bad service, with some praising friendly staff while others reported negative interactions.
Management Concerns
Reviews indicated a lack of effective management oversight, contributing to ongoing service and food quality issues.
MT
Melissa Thompson
Nov 17, 2025
5.0
We were at this location from out of town and my husband and me were impressed with the service and food. We have one close by where we live and never have this type of experience. The service was friendly and helpful! The food was great and tasted fresh and warm.
AT
Alexis Tanner
Nov 12, 2025
5.0
Thank you so much Caleb for making sure we had straws and sauces!!
MH
Matthew Hndrx
Nov 7, 2025
5.0
Very helpful friendly courteous staff. Was there with my 98 year old father and I sort of knocked food onto floor. CALEB and others very helpful polite and pleasant.b
LG
Luke Griswold
Oct 30, 2025
4.0
Its mcdonalds as always drive thru person i guess was sleepy had to go back for my card because they did not give it to me before telling me to move up
SS
sydney sawyer
Oct 26, 2025
1.0
the girls working the drive thru the evening of oct 26 are very rude! we ordered online to get some food for my brothers after going to the park, pulled up to the drive thru and told them our code. at the first window, the girl handed us our receipt and said “we don’t have shakes” (we had ordered a shake), my mom tried to say “okay, can we replace it with another coke slush?” the woman at the drive thru ignored us, then pointed at the second window with a very condescending expression on her face. uh, okay, sorry, I guess we’ll go to the second window? we went to the second window and were handed our drinks, then asked the next girl to get another coke slush after we verified that we were charged for the shake (obviously, cause we paid before, we just wanted a different drink to replace it) she said yes and handed us another one, then sort of just stood there for a long while, and told us to pull up like we were stupid.. sorry girl we’re just waiting for our food, she never told us to pull up until she acted like that!
also, as i’m writing this, they finally brought our food.. never gave us straws, and shorted us a burger :( those girls are so rude we’re not even going inside to fix it lol, it’s not worth being spoken to like dogs. when service is so poor that customers accept missing items just to avoid the service - something is absolutely wrong!!
What are the delivery hours for McDonald's at 1201 N Judge Ely, Abilene, TX?
Delivery is available from 5:00 AM to 1:00 AM Monday through Thursday and Sunday, and from 5:00 AM to 2:00 AM on Friday and Saturday.
When can I dine in at McDonald's in Abilene?
Dine-in service is available daily from 6:00 AM to midnight.
What are the drive-through hours for this McDonald's location?
The drive-through is open from 5:00 AM to 1:00 AM Monday through Thursday and Sunday, and from 5:00 AM to 2:00 AM on Friday and Saturday.
What ordering options are available at McDonald's in Abilene?
You can order via McDonald's app, online delivery, curbside pickup, same-day delivery, and no-contact delivery services.
Which payment methods are accepted at this McDonald's?
Accepted payments include American Express, Apple Pay, Android Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's have a drive-thru service?
Yes, this McDonald's location has a drive-thru service.
Where can I get a coffee near McDonald's at 1201 N Judge Ely?
Starbucks, a nearby coffee shop and bakery, is close by if you want to grab a coffee before or after your visit to McDonald's.
What other fast-food options are available near this McDonald's?
Nearby fast-food options include Little Caesars Pizza, Subway, KFC, and Sharky's TexMex Restaurant, all within close proximity to McDonald's.
Are there any grocery stores nearby McDonald's in Abilene?
Yes, United Supermarkets is nearby and offers groceries, delicatessen items, and bakery products, making it convenient for combined shopping and dining trips.
Can I earn rewards for my purchases at this McDonald's?
Yes, you can earn points for free food through MyMcDonald's Rewards program.