Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported issues with incorrect orders and missing items, leading to frustration.
Service Speed
Customers frequently mentioned long wait times, especially in the drive-thru, with some experiencing delays of over 30 minutes.
Food Quality
While some reviews praised the freshness and taste of the food, others complained about cold or poorly prepared items.
Customer Service
Feedback on staff interactions was mixed, with some noting friendly service while others reported rudeness and lack of attentiveness.
Cleanliness
Several reviews highlighted cleanliness issues, particularly in the dining area and bathrooms.
CC
Cheyene
Feb 23, 2026
5.0
They did a really good job. They were quick and did not mess up a single item on our order. I always check the food because McDonald's always messes up but they did a good job
WT
Worth the Trip
Feb 22, 2026
2.0
We visit this McDonald’s fairly often, and the food is consistently good. Orders are usually accurate, and everything tastes fresh. The main challenge has been the wait times, which tend to be longer than expected, even when it doesn’t seem especially busy.
The other consistent issue has been the customer service. There isn’t much warmth or hospitality, and interactions often feel rushed or disengaged. It’s been this way over multiple visits across several years, which makes it seem more like a management or culture issue than just an off day. The food keeps us coming back, but improved friendliness and efficiency would make a big difference in the overall experience.
RW
Robert Woodrow
Feb 9, 2026
1.0
Went through the drive-thru on the 8th of February at 9 PM. Ordered 2 meals deals. Wasn't given fries at all. Drove around again and was greeted by a female worker angrily screaming through the box that they were closed even though posted hours state the drive thru is open until 1 AM. I will not be returning to this location. Only giving 1 star because it will not allow me to leave less or a poop emoji.
AW
aidan west
Feb 4, 2026
4.0
9/10 the food is fresh and made correctly. But when it comes to getting serviced at the front counter your destined to wait for at least 10 minutes. I've been told by a worker that it's not their job to take the order at the register even though there are things you can't order at the kiosk and have to order at the register. This is also not the only McDonald's that does this. But they are definitely better than south 14 where they will ignore you for 20 minutes and then tell you to order it yourself
AE
Andrea Esparza
Jan 27, 2026
1.0
Ordered 40 nuggets and large fry.
Will definitely be the last time! They were rubbery and hard to chew.. I think its true what they saying about McDonald's not using real meat or adding junk like that material they use for making bridges/overpasses!! What and why is beyond me! We've got to stop poisoning ourselves and our kids w McDonald's just because its convenient and fast!! The service was ok friendly ppl earning a living. And multi billion company and don't give napkins? Smh! Ridiculous! Terrible food if in fact it is food! Yuck!
What are the delivery hours for McDonald's at 1201 N Judge Ely, Abilene, TX?
Delivery is available from 5:00 AM to 1:00 AM Monday through Thursday and Sunday, and from 5:00 AM to 2:00 AM on Friday and Saturday.
When can I dine in at McDonald's in Abilene?
Dine-in service is available daily from 6:00 AM to midnight.
What are the drive-through hours for this McDonald's location?
The drive-through is open from 5:00 AM to 1:00 AM Monday through Thursday and Sunday, and from 5:00 AM to 2:00 AM on Friday and Saturday.
What ordering options are available at McDonald's in Abilene?
You can order via McDonald's app, online delivery, curbside pickup, same-day delivery, and no-contact delivery services.
Which payment methods are accepted at this McDonald's?
Accepted payments include American Express, Apple Pay, Android Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's have a drive-thru service?
Yes, this McDonald's location has a drive-thru service.
Where can I get a coffee near McDonald's at 1201 N Judge Ely?
Starbucks, a nearby coffee shop and bakery, is close by if you want to grab a coffee before or after your visit to McDonald's.
What other fast-food options are available near this McDonald's?
Nearby fast-food options include Little Caesars Pizza, Subway, KFC, and Sharky's TexMex Restaurant, all within close proximity to McDonald's.
Are there any grocery stores nearby McDonald's in Abilene?
Yes, United Supermarkets is nearby and offers groceries, delicatessen items, and bakery products, making it convenient for combined shopping and dining trips.
Can I earn rewards for my purchases at this McDonald's?
Yes, you can earn points for free food through MyMcDonald's Rewards program.
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