Italian RestaurantRestaurantPizza RestaurantPasta ShopCatererTake Out RestaurantFazoli's
Welcome to Fazoli’s Fast, Fresh, Italian restaurant in Abilene, TX. At Fazoli’s, we’re inviting you to “Break Breadsticks with Us” as you enjoy our fast, fresh Italian dishes, handcrafted just for you. We’re more than just a pasta restaurant; we’re your go-to spot for an Italian culinary experience. Our passion for hearty, value-packed dishes will leave you wanting seconds and craving our Signature, Unlimited Garlic Breadsticks.
Customers praised the friendly and attentive staff, particularly highlighting the manager Eric for his exceptional service.
Food Consistency
While many enjoyed the food, there were mixed reviews regarding the quality, with some dishes being described as salty or sub-par.
AI Ordering Issues
Several customers expressed frustration with the AI ordering system, citing it as a hindrance to their experience.
Cleanliness
The restaurant was generally noted for its cleanliness, although some reviews mentioned issues with sticky tables.
Value for Money
Many customers felt the prices were reasonable for the quality of food, though some found certain items overpriced.
GK
Grace Knutson
Feb 18, 2026
1.0
Why are we making AI take orders now? Doesn’t work, and shows laziness. I really loved this place and their food. Definitely an annoying addition that makes no one want to come here anymore.
RD
Rebecca Diaz
Feb 14, 2026
5.0
The best service in town. Staff is so wonderful , friendly, place is clean and can be for adults or family. Awesome food, gotta try everything including the Delicious bread sticks and I highly recommend the chicken Alfredo 😋
KP
Kevin Pribbernow
Feb 12, 2026
5.0
Food was tasty, a bit salty on the bread sticks, but hey, they are unlimited haha.
SA
Steven Ammons
Feb 8, 2026
5.0
Eric was really awesome and had great customer service. We had a pretty big group and we all thought it was amazing. The food was great too!
DS
Darla Swaim
Feb 7, 2026
1.0
I went to Fazoli‘s today, $16 for one person, chicken Alfredo, a salad and a drink. I ask, “does that come with breadsticks?” An AI said yes, As we are important enough to Fazoli‘s for them to have an actual person, take our order. Set order did not in fact come with breadsticks. Or I didn’t get mine. $16 for one person.? Not only should it come with breadsticks, but it should come with a kiss good night. This is why I usually don’t go through the drive-through there because the order has never ever once ever been correct.
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