Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Abilene, TX for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and inattentive.
Product Quality
Many customers reported issues with food and drink quality, including stale donuts, poorly made drinks, and incorrect orders.
Cleanliness
Several reviews mentioned unsanitary conditions, including flies around food and dirty tables.
Staff Training
Feedback indicated a need for better staff training, as many employees appeared inexperienced and overwhelmed.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendliness and good service.
LL
LHY
Jan 14, 2026
1.0
I previously placed a mobile order for a Wake-Up Wrap (Sweet Black Pepper Bacon) and received only bacon in the bag — no wrap, no egg, no cheese. This is a basic and unacceptable mistake.
Every drink I’ve ordered here has been so bad that I ended up throwing them away. The quality is completely different from other Dunkin’ stores — the drinks taste off, poorly made, and not up to standard.
What makes it worse is that this is the only Dunkin’ nearby, and I drove almost 50 minutes just to pick up that order. The experience was a total waste of time and money.
This location seriously needs better quality control and staff training. I would not recommend ordering here.
MR
M Rocha
Jan 12, 2026
1.0
There was not an experienced. Why would a donut shop that stays open until 10pm stop selling donuts at 7 pm. That makes no sense whatsoever !!!!!
AS
Alex Salamah
Dec 9, 2025
2.0
Ordered coffee and after waiting for more than 10 or 15 minutes, I had to grab the attention of the lady working the drive thru line and she informed me that their order printer is not working. Now the three of had to remember what Ordered and tell her...
RL
Rose Linda
Nov 9, 2025
1.0
Service is very very bad terrible and she is the layz
JH
julie hardin
Oct 23, 2025
1.0
Manager rolled her eyes when asked if she would put a lid on an ice-cream that was literally pouring over the side (in my car)
I asked for tea with No ice 3 times then another huffs and puffs while having to fix my tea over
Worse customer service in abilene tx
What are the operating hours for Dunkin' in Abilene, TX?
Dunkin' in Abilene, TX is open every day from 5:00 AM to 10:00 PM.
Does this Dunkin' location offer delivery and curbside pickup?
This Dunkin' location offers delivery service but does not have curbside pickup.
What special seasonal drinks are available at Dunkin' for the holiday season?
During the holiday season, Dunkin' offers the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
What are some of the popular items served at this Dunkin' location?
This Dunkin' serves espresso, coffee, breakfast sandwiches, donuts, and tea, with over 50 varieties of donuts and dozens of premium beverages.
Is there a drive-thru available at this Dunkin' location?
Yes, this Dunkin' location has a drive-thru service.
Can customers order ahead using a mobile app for this Dunkin'?
Yes, customers can order ahead using the Dunkin' mobile app available on iOS and Android for a fast grab and go experience.
What nearby coffee shops can I visit along with Dunkin' on S 14th St in Abilene?
Near Dunkin' at 2901 S 14th St, you can also visit Starbucks, which is another coffee shop nearby.
Are there other fast food options near Dunkin' at 2901 S 14th St?
Yes, nearby fast food options include Taco Bell, Wienerschnitzel at 2997 S. 14th Street, Alfredo's Mexican Food, and Subway.
What nearby spots are good to visit for a quick snack or dessert after Dunkin'?
After visiting Dunkin', you might enjoy a visit to Baskin Robbins, an ice cream shop and bakery nearby, for a sweet treat.
Does the Dunkin' in Abilene welcome families and children?
Yes, Dunkin' welcomes families and children and offers dine-in, takeout, and drive-thru services.
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