Dunkin'

3.9
606 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Abilene, TX for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2901 S 14th St, Abilene, TX
79605, United States

Hours

Reviews

3.9
606 reviews
5 stars
300
4 stars
131
3 stars
59
2 stars
32
1 star
84

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and inattentive.

Food Quality

Many customers reported issues with food quality, including stale donuts and incorrect orders.

Cleanliness

Several reviews mentioned cleanliness issues, including flies and dirty tables, which detracted from the overall experience.

Staff Attitude

While some staff were praised for their friendliness, many reviews noted a lack of professionalism and negative attitudes from employees.

Service Speed

Customers frequently complained about slow service, particularly during busy times, leading to long wait times.
  • AS
    Alex Salamah
    Dec 9, 2025
    2.0
    Ordered coffee and after waiting for more than 10 or 15 minutes, I had to grab the attention of the lady working the drive thru line and she informed me that their order printer is not working. Now the three of had to remember what Ordered and tell her...
  • RL
    Rose Linda
    Nov 9, 2025
    1.0
    Service is very very bad terrible and she is the layz
  • JH
    julie hardin
    Oct 23, 2025
    1.0
    Manager rolled her eyes when asked if she would put a lid on an ice-cream that was literally pouring over the side (in my car) I asked for tea with No ice 3 times then another huffs and puffs while having to fix my tea over Worse customer service in abilene tx
  • SR
    S RODRIQUEZ
    Oct 22, 2025
    5.0
    The munchickin donut hole bucket is a great option and the regular selection of donuts and ice cream is great as well.
  • DD
    Donna Davenport
    Oct 18, 2025
    1.0
    RUDE!!!! You should teach your employee with the orange&black hair how to talk to customers & coworkers!!!! JUST FREAKING RUDE!!!!!!! And maybe try cleaning a bit!! 10/18/2025 @ noon

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Abilene, TX?

Dunkin' in Abilene, TX is open every day from 5:00 AM to 10:00 PM.

Does this Dunkin' location offer delivery and curbside pickup?

This Dunkin' location offers delivery service but does not have curbside pickup.