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Brand Certified

Dairy Queen

3.6
(855 reviews)

Business Details

(325) 677-0406

About

Fast Food RestaurantIce Cream Shop

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Cash onlyNot available

Location

Dairy Queen
1626 State Highway 351, Abilene, TX
79601-4746, United States

Hours

Reviews

3.6
855 reviews
5 stars
344
4 stars
186
3 stars
130
2 stars
67
1 star
128

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, especially in the drive-thru, with some experiencing delays of over 30 minutes.

Food Quality

While some customers enjoyed the food, many noted issues with incorrect orders, cold items, and overall food quality.

Customer Service

Mixed reviews on staff friendliness; some praised individual employees while others reported rude behavior and poor service.

Cleanliness

The dining area received positive remarks for cleanliness, although some reviews mentioned the need for better maintenance.

Overall Experience

Overall experiences varied widely, with some customers expressing satisfaction while others strongly advised against visiting this location.
  • YG
    Yudith Gamboa
    Feb 5, 2026
    5.0
    Great environment to dine in to. Cooks handled the orders with speed. Boty Cashier's were extremely pleasant and polite. The restaurant is very clean and welcoming. The burgers were prepared just right! Pretty good experience when choosing this over other food chains nearby. Glad I stopped by
  • VL
    Victoria Love
    Jan 3, 2026
    2.0
    Long wait on drive-thru and also a long way to receive my food. There is only one person to serve here.
  • JJ
    Jose L Flores ,Jr
    Dec 28, 2025
    1.0
    Slow 20 min in line the kid infront was not helped still waiting list a whole he in new and Dairy Queen they just dragging today so if you traveling go to next town
  • JW
    Johnny Westbrook
    Dec 14, 2025
    1.0
    Just had to mess up the kids burger.
  • KP
    Kelly O. Pruitt
    Dec 10, 2025
    3.0
    Looks like a great place for a lot of people to hang out, lots of seating for groups. I do think it's odd there was not a back entrance. They're on a very busy facing Street. I had to park in a different location and walk over the barriers.

Brand Certified Facts from Dairy Queen

This information is certified by Dairy Queen and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Legal business name
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  • Phone number
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