Customers frequently reported extremely slow service, with long wait times for orders, even when the restaurant was not busy.
Food Quality
Mixed reviews on food quality; while some enjoyed the burgers and ice cream, others complained about cold, poorly prepared, or incorrect orders.
Cleanliness
The dining area received praise for being clean and inviting, although some reviews mentioned dirty tables and unsanitary conditions.
Customer Service
Customer service experiences varied widely, with some employees being friendly and helpful, while others were described as rude or unprofessional.
Overall Experience
Overall, the experience was inconsistent, with some customers expressing satisfaction and others vowing not to return due to poor service and food quality.
CK
C Kett
Nov 17, 2025
5.0
An EXCELLENT egg nog milkshake!
SH
saige hurts
Nov 4, 2025
5.0
very clean and very friendly employees. Lobby was clean and comfortable
BW
Brian Whitaker
Nov 1, 2025
1.0
Been waiting 30 mins for my order. Customer in front of me is currently trying to get a refund. No manager present. No one even knows how to process a refund. Now I get to leave without food or a refund bc I'm running late and ask the employees are cussing each other out in the back. So not come to this store!!!!!
ZR
Zachary Reshovsky
Oct 16, 2025
2.0
If Dairy Queen headquarters is reading this, please know this place should be one of the lowest regarded locations (much worse than Seattle). When I asked for the cost of a drink they had to delay and ask "What size" took forever to get a $4.86 price back. This delayed my day and service was bad enough to deter me from going here.
Please keep driving to Dallas! I bet fast food is better there.
EW
Evan Williams
Oct 14, 2025
5.0
Best Dairy Queen burger I’ve had in years reminds me of the old Dairy Queen
What are the opening hours of Dairy Queen in Abilene, TX?
Dairy Queen is open from 10:00 AM to 10:00 PM Monday to Thursday and Sunday, and from 10:00 AM to 11:00 PM on Fridays and Saturdays.
Where is Dairy Queen located in Abilene?
Dairy Queen is located at 1626 State Highway 351, Abilene, TX 79601-4746.
Does Dairy Queen in Abilene offer delivery and takeout?
Yes, Dairy Queen offers both delivery and takeout options.
Is the Dairy Queen in Abilene wheelchair accessible?
Yes, this Dairy Queen location has a wheelchair accessible entrance.
Does Dairy Queen serve coffee and have a children's menu?
Yes, Dairy Queen serves coffee and offers a children's menu.
Can I order Dairy Queen online for pickup at the Abilene location?
Yes, you can order online for pickup through their website.
Does Dairy Queen in Abilene have a drive-through and curbside pickup?
Yes, this location has both a drive-through and curbside pickup service.
What nearby fast food options are close to Dairy Queen on State Highway 351 in Abilene?
Nearby fast food options include Chipotle Mexican Grill, Raising Cane's Chicken Fingers, Denny's, and Subway, offering a variety of dining choices before or after your visit to Dairy Queen.
Are there any medical facilities near Dairy Queen in Abilene?
Yes, NextCare Urgent Care, Dr. J's Express Care North Abilene, and Dr J Express Care are nearby for any urgent medical needs.
What conveniences and services are available near Dairy Queen for customers in Abilene?
Nearby services include mobile phone stores like T-Mobile and Verizon, automotive services like Take 5 Oil Change, as well as spas such as Solar Nail Spa and Lemon Nails Spa, which can complement your visit to Dairy Queen.