Customer service is inconsistent, with many reports of rude staff and poor handling of orders.
Food Quality
Food quality varies significantly; some customers enjoyed their meals while others reported cold or incorrect orders.
Cleanliness
The restaurant's cleanliness is frequently criticized, with reports of dirty tables and unsanitary conditions.
Wait Times
Customers often experience long wait times, both in the drive-thru and inside the restaurant.
Management Issues
Several reviews mention poor management and lack of training for staff, leading to negative customer experiences.
DJ
Donald Jenkinson
6 days ago
4.0
Very friendly Manager and Team Members. Food was hot and fresh.
AS
Alex Salas
Nov 14, 2025
1.0
We went in for the cheese cake billiard ask for extra bits and did not get one chesse cake bit. Called management they called us a liar, look i am just trying to get what i paid and yes we paid for extra bits. Lol Ridiculous.
JG
Janie Gomez
Nov 8, 2025
4.0
Our food was yummy.
AM
Alexander Moore
Oct 24, 2025
5.0
Amazing service, Andres is one of the best people there
SA
Sasha Anderson
Oct 11, 2025
1.0
Young lady cashing out felt the need to cuss and gossip to other workers about another customer right in front of me! While giving my change back and getting my food I heard the whole conversation. disgusting behavior, No customer service knowledge, PLEASE TRAIN YOUR EMPLOYEES!!
What are the operating hours of Dairy Queen at 942 North Mockingbird Lane in Abilene?
Dairy Queen in Abilene is open from 10:00 AM to 10:00 PM Sunday through Thursday, and from 10:00 AM to 11:00 PM on Fridays and Saturdays.
Does this Dairy Queen location offer drive-through service?
Yes, this Dairy Queen location features a drive-through service for convenient ordering and pickup.
Is the Dairy Queen at this address wheelchair accessible?
Yes, the restaurant has wheelchair accessible entrance, parking, seating, and restrooms to accommodate customers with mobility needs.
Can I order food online for pickup or delivery from this Dairy Queen?
Yes, you can place orders online for pickup or delivery through their official website.
Does this Dairy Queen offer a children's menu?
Yes, a children's menu is available at this location, making it family-friendly.
Does the Dairy Queen serve coffee and desserts?
Yes, this Dairy Queen serves coffee and a variety of desserts as part of their menu.
Are there any pizza restaurants near Dairy Queen at 942 North Mockingbird Lane?
Yes, nearby pizza restaurants include Domino's Pizza and Mama Mia, which you might visit before or after enjoying treats at Dairy Queen.
What local automotive or motorsports stores are near Dairy Queen?
Nearby automotive and motorsports stores include Crown Powersports Abilene and Abilene Battery & Golf Cars, useful for vehicle needs while visiting the area.
Are there any nearby cafes or coffee shops where I can go after visiting Dairy Queen?
Flavor House Coffee & Tea and Sonder - Boba Teahouse are nearby cafes where you can enjoy specialty drinks after your Dairy Queen visit.
Is there a convenient gas station or car wash close to this Dairy Queen?
Yes, Allsup's Convenience Store, which includes a gas station, and Super Suds Car Wash are nearby for your convenience when stopping by Dairy Queen.