Business Details
About
Fast Food RestaurantIce Cream Shop
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Cash onlyNot available
Location
Hours
Reviews
3.3
1,180 reviews
5 stars
367
4 stars
250
3 stars
174
2 stars
95
1 star
294
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted extremely slow service, with long wait times and incorrect orders being common complaints.
Employee Conduct
Customers reported unprofessional behavior from staff, including rudeness and lack of proper training.
Food Quality
Several reviews mentioned issues with food quality, including cold items, incorrect orders, and unsanitary conditions.
Management Issues
There were complaints about poor management practices, including inadequate staffing and failure to address customer concerns.
Positive Experiences
Despite the negative feedback, some customers praised specific employees for their excellent service and enjoyed the food when it was prepared correctly.
- SPShannon Purkiss1 day ago1.020 minutes for a blizzard. Employees are yelling at eachother. Lobby is empty. I'd cancel my order but that would take longer.
- JJJonathanJan 4, 20261.0This has got to be the worst DQ I've been too. The service is slow and unprofessional. Employees arguing in the back and the kids working here are rude. You can hear the manager talking bad about the other employees.
- AAAngela AguirreDec 31, 20251.0I would give 0 stars , I waited literally 27 minutes for 4 medium shakes.. now I would have understood had they been busy, but that wasn't the case...very very slow employees...
- RMRobert McFarlandDec 19, 20251.0They bypass me for another customer and just left me to the side I don't appreciate being ignored
- BRBilly RogersDec 14, 20251.0DO NOT SPEND YOUR MONEY HERE. We just moved here a few months ago, our first order they didn't blend either mine or my wife's blizzard, all of the toppings were at the top and it was just vanilla ice cream at the bottom. Whatever, things happen and it's no big deal so we ordered again and both my wife's and my blizzards were completely wrong and our order was just two medium blizzards. I can forgive a fluke but this place consistently drops the ball.
Frequently Asked Questions About Dairy Queen
What are the regular business hours for Dairy Queen in Abilene, TX?
Dairy Queen in Abilene, TX is open daily from 10:00 AM to 10:00 PM, except on Fridays and Saturdays when it stays open until 11:00 PM.
Does Dairy Queen offer drive-through service and what are the hours?
Yes, Dairy Queen has a drive-through service available every day from 10:00 AM to 10:00 PM.
What is the address and contact number for Dairy Queen in Abilene, TX?
Dairy Queen is located at 5110 U.S. 277, Abilene, TX 79605. You can reach them at +1 325-695-0332.
Can I order food online for pickup at this Dairy Queen location?
Yes, you can place an online order for pickup through their order website at https://www.dairyqueen.com/en-us/order/pickup/n/13790/.
Does Dairy Queen in Abilene serve coffee and have options for children?
Yes, this Dairy Queen location serves coffee and offers a children's menu.
Is Dairy Queen accessible for customers with disabilities?
Yes, the Dairy Queen in Abilene has wheelchair accessible entrances, parking, seating, and restrooms to accommodate customers with disabilities.
Are there nearby gas stations where I can refuel before or after visiting Dairy Queen?
Yes, nearby gas stations include 7-Eleven, ALON Gas Station, Alon Gas Station, Rifa Hop In, and Conoco, making it convenient to fuel your vehicle around your Dairy Queen visit.
What entertainment options are located close to Dairy Queen?
Close to Dairy Queen, you can enjoy The Skatin Place, a roller skating rink and amusement park, and Cabo Billiards, a sports bar and dance club, perfect for after your meal.
Are there other dining options near Dairy Queen in Abilene?
Yes, nearby dining includes Taco Bueno for Tex-Mex, Dickey's Barbecue Pit for barbecue, Domino's Pizza, and Texas Steak Express for steak and American cuisine.
Does Dairy Queen have a mobile app for deals and promotions?
Yes, you can download the DQ Texas App for exclusive deals. More information is available at https://dqtexas.com/mobile-app/.