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Brand Certified

Chipotle Mexican Grill

3.6
(966 reviews)

Business Details

3800 S Clack St, Abilene, TX
79606, United States
(325) 690-6463

About

Mexican Restaurant
Chipotle Abilene is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
3800 S Clack St, Abilene, TX
79606, United States

Hours

Reviews

3.6
966 reviews
5 stars
426
4 stars
173
3 stars
105
2 stars
67
1 star
195

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently reported issues with food quality, including undercooked rice, raw chicken, and inconsistent portion sizes.

Customer Service

Mixed reviews on customer service; some praised friendly staff while others reported rude behavior and poor management.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and a lack of cleanliness in food preparation areas.

Order Accuracy

Numerous complaints about incorrect orders and missing items, particularly with online orders.

Wait Times

Customers expressed frustration with long wait times and poor service during busy hours.
  • JC
    Joe Clephane
    4 days ago
    5.0
    Great for fast food.
  • DC
    D C
    Feb 20, 2026
    1.0
    Was delighted to see chicken Al Pastor back on the menu when placing an online order. Until I got my order home. What used to be my favorite is now chicken with spicy barbecue sauce. So gross. Barbecue sauce doesn't go with the other items I ordered in my bowl. Paid $4.60 for extra chicken and had 6-7 bites of chicken all together. My order was Thursday Feb 19, 2026 at 10:15 pm. The inconsistent quality is to much, I have gotten burned on my order to many times. Won't be back.
  • JJ
    J.Gomez
    Feb 16, 2026
    4.0
    Great place to eat the latest food trend. Fun atmosphere to hangout with friends.
  • LH
    Lina Heller
    Feb 6, 2026
    1.0
    We bought two servings tonight. After my youngest son had been eating for a while, he said the food tasted strange today, and when I looked closely, I discovered that the rice they had cooked was undercooked.They cooked the rice alive and still sold it to us. They do not know that eating undercooked rice can cause stomach problems affecting consumer health. I hope they can check before they selling out
  • LL
    Laura Laguna
    Feb 1, 2026
    2.0
    7pm Sunday, place closes at 11:00pm No Tortilla, only sofritas and chicken for protein, no guacamole…🤷🏻‍♀️

Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours of Chipotle Mexican Grill in Abilene?

Chipotle Mexican Grill in Abilene is open daily from 10:45 AM to 11:00 PM.

Where is Chipotle Mexican Grill located in Abilene?

It is located at 3800 S Clack St, Taylor, Abilene, TX 79606, USA.

Brand Certified Facts from Chipotle Mexican Grill

This information is certified by Chipotle Mexican Grill and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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