Chipotle Abilene is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Customer service experiences vary widely, with some praising friendly staff while others report rude and unhelpful interactions.
Food Quality
Food quality is inconsistent, with complaints about undercooked rice, slimy vegetables, and incorrect orders.
Portion Sizes
Many customers express dissatisfaction with portion sizes, often feeling shortchanged for the price paid.
Cleanliness
The restaurant is frequently noted for being dirty, with unclean tables and unsanitary conditions reported.
Management Issues
There are recurring complaints about poor management, including staff shortages and mismanagement of food supplies.
KC
Kaitley Cowan
Dec 27, 2025
5.0
Great restaurant. One of the better chipoltle locations i have gone to. The employees were efficient and very good at their jobs. The rice could have been cooked a bit longer; some of the grains were tough. Also found some big pieces of onion in the guacamole, which wasn't great. But overall, great place.
BL
Brodie Lucas
Dec 27, 2025
4.0
Super packed, no on greets you or ask you what you need. Only one girl was super helpful
AB
Aaronlynne Byrd
Dec 21, 2025
3.0
It’s pretty good never gone in and had a real friendly employee help me more the get you in get you out. I frills so ya don’t go a lot
JS
Jimmy Squyres
Dec 16, 2025
4.0
I ate there a few months ago it was good. I went to the one one 351 in Abilene to place a order to go they told me the order has to be placed on line, I told them it wouldn't let me place a order. It took all my debit card information but after I put in area code it said order couldn't be processed
CR
Cam Ryan
Dec 15, 2025
4.0
Kinda chaotic inside but I came in during dinner rush. Ended up leaving, ordering online and coming back in 15 to pick it up. Made the right move.
For some reason they had one employee working the line inside and two employees working the line for online orders, seemed mismanaged.
My quesadilla also had little steak compared to what I’m used to for what it’s worth.
Was cooked to perfection though. Kudos to the chef 👨🍳
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill in Abilene?
Chipotle Mexican Grill in Abilene is open daily from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in Abilene?
It is located at 3800 S Clack St, Taylor, Abilene, TX 79606, USA.
Can I order food online for pickup or delivery from Chipotle Abilene?
Yes, Chipotle Abilene offers both in-store pickup and delivery services which can be ordered online.
What type of food does Chipotle Mexican Grill in Abilene offer?
They offer customizable Mexican fast-casual dishes including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
Does Chipotle Abilene offer catering and gift cards?
Yes, they provide catering services and sell gift cards.
How can I contact Chipotle Mexican Grill in Abilene?
You can reach them by phone at +1 325-690-6463 or email TX.2929.Abilene@chipotle.com.
Where can I find nearby restaurants around Chipotle Mexican Grill in Abilene?
Nearby restaurants include Arby's, Chicken Express, Sonic Drive-In, Cicis Pizza, IHOP, and Fuzzy's Taco Shop.
Are there hotels close to Chipotle Mexican Grill in Abilene for visitors?
Yes, nearby hotels include Hampton by Hilton, Fairfield Inn & Suites Abilene, Hampton Inn Abilene, and Days Inn by Wyndham Abilene.
What other services or shops are located near Chipotle Mexican Grill in Abilene?
Nearby you can find services like CoinFlip Bitcoin ATM, financial advisors from Edward Jones, jewelry store Circle A Jewelers, beauty salons such as Hairitage Boutique and Micro Beaute at Kelly Nails.
Is Chipotle Mexican Grill in Abilene inclusive to all customers?
Yes, Chipotle in Abilene welcomes LGBTQ customers and accepts credit cards for payment.