Kurumsal alt yapı çalışmaları yaklaşık olarak 3 sene
süren ve deneme mağazaları hariç ilk Franchise
mağazası 2013 yılında açılan Soulmate Coffee, bir
CADOSA A.Ş. (Çalışkan, Doğru, Samimi) markasıdır.
Soulmate, 30 yılı aşkın sektör deneyiminin, üretim
altyapısıyla destekleneceği bir Franchise sistemi
oluşturmak ve bir Türk markası yaratmak amacıyla
kurulmuştur.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.