Location.com logo
Brand Certified

Dairy Queen Grill & Chill

3.7
(931 reviews)

Business Details

21335 Highway 22 N, Wildersville, TN
38388-7350, United States
(731) 967-1006
https://www.dairyqueen.com/

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
21335 Highway 22 N, Wildersville, TN
38388-7350, United States

Hours

Reviews

3.7
931 reviews
5 stars
396
4 stars
218
3 stars
127
2 stars
60
1 star
130

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service, with instances of rude staff and long wait times.

Food Quality

Food quality was inconsistent, with complaints about cold or improperly made items, but some customers praised the taste of certain menu items.

Cleanliness

Multiple reviews highlighted issues with cleanliness, particularly in restrooms and dining areas.

Staffing Issues

Several reviews mentioned being understaffed, leading to slow service and mistakes in orders.

Positive Experiences

Despite the negative feedback, some customers had positive experiences, noting friendly staff and good food.
  • SL
    Sissy Love
    Feb 16, 2026
    3.0
    Got the only thing positive was the bathrooms were clean. That rates high with me. The girl behind the counter was quite surly. And our hamburgers were cold and I had even ordered it in a way that you'd have to make it fresh. To top it off they forgot my ice cream. I paid for it and a meal deal. It was supposed to be an Oreo cookie ice cream dessert. Oh well, I probably didn't eat it anyway.
  • SW
    Stefanie Wallace
    Feb 14, 2026
    1.0
    Horrible customer service way understaffed
  • JP
    Josie Petersen
    Jan 19, 2026
    1.0
    Firstly they had no burgers because their “grill was down”, secondly we waited 30 mins and I’m not exaggerating at all, thirdly after we FINALLY got to the window they tell us no bananas to make the banana split(said their last banana was brown), the girl at the window was nice and food was good but this is the probably the worst experience at a fast food place I have ever had. We visited 6:30PM so well before they closed.
  • DS
    Donnie Stafford
    Jan 18, 2026
    5.0
    Good milk shakes
  • VM
    Vicki Matthews
    Jan 6, 2026
    2.0
    Just ordered the crispy onion seven dollar meal deal, because the last one from here was so good. Got home and discovered a regular cheese burger with lettuce, tomato, cheese, and pickles. Why don't people pay attention?? I'm elderly and this was supposed to be a treat, live to far to take back, and what really gets me is they weren't even busy!!!!!!! So disgusted and disappointed 😞☹️. Don't know what was more disappointing, the burger or Dairy Queen response. WON'T BE BACK.

Brand Certified Facts from Dairy Queen Grill & Chill

This information is certified by Dairy Queen Grill & Chill and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: