Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Waited over 20 minutes after my food was supposed to be ready. Placed order in the app. I asked for barbecue sauce after getting a sob story from the manager about how crazy and rough it had been lately. The place was empty and my order was the only order on the screen by the way. There were probably 6 employees in the back. Anyways.. after the sorry excuses he told me it would be a charge for the barbecue sauce.. I paid for barbecue sauce on the app and it was supposed to be on one of the burgers. It wasn’t. Made the frosty wrong. I had to wait on my food for no reason, not made correctly, and yet still want to be charged for some barbecue sauce? After already paying for it? Do better night shift.
AC
adia carr
Mar 31, 2026
2.0
my burger was cold and the cheese was not melted. i also asked for extra ranch which i’ve gotten before and they tried to charge me for it this time, do i have to pay extra for warm food too? it’s highly disappointing that my food was cold and it’s honestly unacceptable
SS
sobredosis Salazar
Mar 23, 2026
1.0
Rude
KS
Kari Snodgrass
Feb 14, 2026
5.0
Xander waited on us. We got our order hot & fresh!!
AD
Amber Darby
Jan 29, 2026
1.0
Got food there yesterday and everyone in our household has been poisoned by their nuggets. We are so sick. Do not recommend this location!
What are the operating hours for drive-through service at Wendy's, 3663 Roy Messer Highway?
The drive-through at this Wendy's location is open daily from 6:30 AM to midnight.
Does this Wendy's location offer dine-in, takeout, and delivery options?
Yes, this Wendy's serves dine-in, takeout, drive-thru, and delivery where available.
Is breakfast served at the Wendy's on Roy Messer Highway in White Pine, TN?
Yes, this location serves breakfast including combos, sandwiches, coffee, and sides.
How can I order food from this Wendy's location online or via an app?
You can order online at order.wendys.com or download the Wendy's app to place your order.
What payment methods are accepted at Wendy's at 3663 Roy Messer Highway?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
Where can I find the menu and pricing for this Wendy's?
Menu and prices can be found at https://menu.wendys.com/ and vary slightly by location.
How do I contact the Wendy's at 3663 Roy Messer Highway for feedback or questions?
You can call (865) 674-5922 or reach out via their Contact page or Customer Satisfaction Survey online.
What nearby places can I visit before or after dining at Wendy's on Roy Messer Highway?
Nearby, you can visit Pilot Travel Center for fuel, Dunkin' for coffee, or the Econo Lodge for accommodations.
Are there other fast food options close to Wendy's at this location?
Yes, nearby fast food options include McDonald's, Taco Bell, Subway, and Wilco burger restaurant.
Can I find services like fuel or vehicle repair near this Wendy's location?
Yes, services like Pilot Travel Center, CAT Scale, and Livingood Equipment Truck and Trailer Repair are nearby for fuel and vehicle needs.
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