Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Mixed reviews on food quality; some customers enjoyed fresh and hot meals, while others reported issues with cold or poorly prepared items.
Customer Service
Generally positive feedback on customer service, with several employees praised for their friendliness and helpfulness, though some negative experiences were noted.
Cleanliness
Many customers appreciated the cleanliness of the location, although there were a few complaints about unsanitary conditions.
Operational Issues
Frequent complaints about inaccurate hours of operation and staffing issues leading to slow service.
KS
Kari Snodgrass
Feb 14, 2026
5.0
Xander waited on us. We got our order hot & fresh!!
AD
Amber Darby
Jan 29, 2026
1.0
Got food there yesterday and everyone in our household has been poisoned by their nuggets. We are so sick. Do not recommend this location!
RA
Richard Allen
Jan 1, 2026
4.0
the food was real good new manager doings thins better
VD
Valik Danulyk
Dec 16, 2025
5.0
Good place
AS
Amanda Stubblefield
Nov 30, 2025
5.0
I want to say a huge thank you to Shannon for correcting a problem that wasn't even hers to correct. She went above and beyond on customer service and that's something that's hard to find these days. Thank you Shannon!
What are the operating hours for drive-through service at Wendy's, 3663 Roy Messer Highway?
The drive-through at this Wendy's location is open daily from 6:30 AM to midnight.
Does this Wendy's location offer dine-in, takeout, and delivery options?
Yes, this Wendy's serves dine-in, takeout, drive-thru, and delivery where available.
Is breakfast served at the Wendy's on Roy Messer Highway in White Pine, TN?
Yes, this location serves breakfast including combos, sandwiches, coffee, and sides.
How can I order food from this Wendy's location online or via an app?
You can order online at order.wendys.com or download the Wendy's app to place your order.
What payment methods are accepted at Wendy's at 3663 Roy Messer Highway?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
Where can I find the menu and pricing for this Wendy's?
Menu and prices can be found at https://menu.wendys.com/ and vary slightly by location.
How do I contact the Wendy's at 3663 Roy Messer Highway for feedback or questions?
You can call (865) 674-5922 or reach out via their Contact page or Customer Satisfaction Survey online.
What nearby places can I visit before or after dining at Wendy's on Roy Messer Highway?
Nearby, you can visit Pilot Travel Center for fuel, Dunkin' for coffee, or the Econo Lodge for accommodations.
Are there other fast food options close to Wendy's at this location?
Yes, nearby fast food options include McDonald's, Taco Bell, Subway, and Wilco burger restaurant.
Can I find services like fuel or vehicle repair near this Wendy's location?
Yes, services like Pilot Travel Center, CAT Scale, and Livingood Equipment Truck and Trailer Repair are nearby for fuel and vehicle needs.
Brand Certified Facts from Wendy's
This information is certified by Wendy's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: