Subway

3.9
202 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local White Pine Subway® Restaurant at 3621 Roy Messer Highway brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughAvailable

Location

Subway
3621 Roy Messer Highway, White Pine, TN
37890, United States

Hours

Reviews

3.9
202 reviews
5 stars
114
4 stars
34
3 stars
14
2 stars
4
1 star
36

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality varied significantly, with some employees praised for their friendliness and efficiency, while others were reported as rude and unprofessional.

Staffing Issues

Many reviews highlighted a consistent problem with understaffing, leading to long wait times and overwhelmed employees.

Food Quality

While some customers enjoyed fresh and well-prepared sandwiches, others reported issues with stale bread and incorrect orders.

Cleanliness

Cleanliness was noted positively by some, but there were also complaints about unsanitary practices by certain employees.

Customer Experience

Overall customer experiences were mixed, with some expressing satisfaction and a desire to return, while others vowed never to return due to poor service.
  • DC
    Dorreen Coleman
    Nov 17, 2025
    5.0
    I've been here several times, And never have I ever been treated this nicely, Josh the worker was so nice and very friendly he made sure the whole experience was good from the time I walked in til I was leaving. He constantly asked me if everything was good with my sandwiches if it was toasted just right to is this enough sauce. He was on top of everything. He was really nice and helpful. 10 out of 10 amazing moment. Thank you!
  • JF
    Jim Fusaro
    Oct 4, 2025
    5.0
    Danielle was excellent…started with a warm genuine welcome, followed by helping and teaching me the app…all the while with a beautiful smile. Made wonderful sandwiches, yes, two of them. Was going to get one but her greeting made me get two! She’s proficient and enjoyable. Danielle is a keeper and definitely management material. A true asset to Subway. Thank you Danielle!!!
  • OL
    Orion Lohr
    Aug 23, 2025
    5.0
    Josh was awesome, definitely cares a ton about doing a good job and making sure the customer is satisfied.
  • KR
    Keili Rose
    Aug 19, 2025
    1.0
    DO NOT GO HERE THE EMPLOYEES ARE RUDE. THEY HUNG UP IN MY FACE TWICE i’ll BE FILING A COMPLAINT WITH CORPORATE. HOPE YOU SEE THIS :) SHE NEEDS TO BE FIRED
  • CT
    Charlie Taylor
    Aug 6, 2025
    5.0
    Delivery was great!

Frequently Asked Questions About Subway

Where is Subway in White Pine located?

Subway is located at 3621 Roy Messer Highway, Jefferson, White Pine, TN 37890, USA.

What are the operating hours of Subway on weekdays?

Subway is open from 9:00 AM to 10:00 PM Monday through Friday.