Subway

3.9
203 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local White Pine Subway® Restaurant at 3621 Roy Messer Highway brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughAvailable

Location

Subway
3621 Roy Messer Highway, White Pine, TN
37890, United States

Hours

Reviews

3.9
203 reviews
5 stars
115
4 stars
34
3 stars
14
2 stars
4
1 star
36

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and attentive service from employees like Josh, Danielle, and Atlas, while others reported rude behavior from some staff.

Staffing Issues

Several reviews highlighted that the location is often understaffed, leading to long wait times and overwhelmed employees.

Food Quality

While many customers enjoyed the fresh ingredients and well-made sandwiches, there were complaints about inconsistent quality, including stale bread and incorrect orders.

Cleanliness

Some reviews noted cleanliness issues, particularly regarding employee hygiene practices and the state of the bathrooms.

Overall Experience

The experience varied widely, with some customers having excellent visits while others reported significant dissatisfaction, indicating a hit-or-miss reputation.
  • CG
    Carlos Guglielmi
    Dec 7, 2025
    5.0
    I had the great pleasure of having my lunch prepared by Josh. I've never met anyone who is so dedicated to their customers; he was very kind and attentive! Thank you very much, Josh!
  • DC
    Dorreen Coleman
    Nov 17, 2025
    5.0
    I've been here several times, And never have I ever been treated this nicely, Josh the worker was so nice and very friendly he made sure the whole experience was good from the time I walked in til I was leaving. He constantly asked me if everything was good with my sandwiches if it was toasted just right to is this enough sauce. He was on top of everything. He was really nice and helpful. 10 out of 10 amazing moment. Thank you!
  • JF
    Jim Fusaro
    Oct 4, 2025
    5.0
    Danielle was excellent…started with a warm genuine welcome, followed by helping and teaching me the app…all the while with a beautiful smile. Made wonderful sandwiches, yes, two of them. Was going to get one but her greeting made me get two! She’s proficient and enjoyable. Danielle is a keeper and definitely management material. A true asset to Subway. Thank you Danielle!!!
  • OL
    Orion Lohr
    Aug 23, 2025
    5.0
    Josh was awesome, definitely cares a ton about doing a good job and making sure the customer is satisfied.
  • KR
    Keili Rose
    Aug 19, 2025
    1.0
    DO NOT GO HERE THE EMPLOYEES ARE RUDE. THEY HUNG UP IN MY FACE TWICE i’ll BE FILING A COMPLAINT WITH CORPORATE. HOPE YOU SEE THIS :) SHE NEEDS TO BE FIRED

Frequently Asked Questions About Subway

Where is Subway in White Pine located?

Subway is located at 3621 Roy Messer Highway, Jefferson, White Pine, TN 37890, USA.

What are the operating hours of Subway on weekdays?

Subway is open from 9:00 AM to 10:00 PM Monday through Friday.