McDonald's

3.3
1450 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3624 Roy Messer Hwy, White Pine, TN
37890, United States

Hours

Reviews

3.3
1,450 reviews
5 stars
458
4 stars
293
3 stars
249
2 stars
145
1 star
305

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted consistently poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Customers frequently reported issues with food quality, including cold, soggy fries and incorrect or poorly prepared items.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty dining areas and bathrooms.

Management Issues

Many customers expressed dissatisfaction with management, citing unprofessional behavior and lack of effective oversight.
  • DH
    Dominic Human
    6 days ago
    1.0
    Order took forever, when I was served my quarter pounder came without a bun. I turned around from the car and went back inside and it took nearly 15 minutes to get my bun. Quarter pounder cold. Poor service at counter.
  • BW
    Bryson Williamson
    Jan 4, 2026
    1.0
    If I could give 0 stars I would! Never able to get an order correct! Every experience here has been the same! Save yourself some trouble and eat tlsewhere!
  • DT
    Darren Tellinghuisen
    Dec 30, 2025
    1.0
    Who would eat this garbage they call food? The smell as I passed by in the parking lot almost made me barf. I met someone in the gas station parking lot. Guess they had a mcd's attached. I do Love 'Pal's Sudden Service' just up the road. Full sized "REAL BEEF" Never Frozen and patties are made in store... Quality is amazing.
  • MG
    Murod Gafurov
    Dec 21, 2025
    1.0
    A very rude and unpleasant woman was standing at the cash register and didn't want to talk. In short, we waited for 20 minutes and nobody took our order. A terrible place.
  • PR
    Peter Reckling
    Dec 19, 2025
    5.0
    Service was super quick and employees were helpful. Food was piping hot and delicious! One of the best McDonald's experiences I've had at a convenient location on and off the interstate.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 3624 Roy Messer Hwy, White Pine, TN?

McDonald's is open 24 hours a day, 7 days a week, including delivery and drive-thru services.

Does this McDonald's location offer drive-thru service?

Yes, this McDonald's has a drive-thru service that is open 24/7 for customer convenience.