Service Speed
Customers frequently reported extremely long wait times for orders, often exceeding 20 minutes, even during non-peak hours.
Order Accuracy
Many reviews highlighted issues with incorrect orders, including missing items and wrong modifications, leading to customer frustration.
Food Quality
Numerous customers expressed dissatisfaction with the quality of food, citing cold, stale, or improperly prepared items.
Staff Attitude
While some customers praised individual staff members for their friendliness, many others reported rude or inattentive service.
Inconsistent Experience
The quality of service and food varied significantly, with some customers having positive experiences while others reported consistently poor service.