Dunkin'

Reviews

• KS

  Kushal Shah

  Nov 9, 2025
  5.0
  Good experience
• BF

  Buddy Ferrell

  Nov 8, 2025
  1.0
  I walked in made eye contact with employees six different times was still not spoken to. Was picking up a door dash and was planning on buying a coffee for myself. When my existence was finally acknowledged by a young robust mean teen. I was trying to explain that I had a doordash to pick up and that I wanted to order a coffee for myself, I could barely get out that I had a doordash before he rudely interrupted me pointed to the table and said it'll be there when it's done. Then promptly turned his back towards me and walked away. So since I wasn't allowed to order I just stood and waited for the doordash and then was mean mugged by two women standing with the coffees. I had to end up pausing doordash after I delivered the order just to go back and order me some coffee. The only person there that was nice had personality and seem to actually want to work was the lady who was working the window when I went back. Whoever is in charge definitely needs to work with their team on hospitality because it is completely lacking from 99% of your workforce.
• SD

  Salena Davidson

  Oct 24, 2025
  3.0
  While they are fast in getting food to you, my order is consistently wrong. I order through the app going through the drive through and 9 times out of 10 my order is wrong. I will say that it’s off my just enough to be annoying. Add ons are usually missing and the sandwich will usually have the wrong meat. Once the dairy in the coffee was spoiled, but that only happened once. These things can easily be fixed. It’s just a build up of many things being off that lead to annoyances that I have to wonder if I really want to go to Dunkin knowing the order is going to most likely be wrong. I hope things improve.
• HT

  hannah taylor

  Oct 12, 2025
  3.0
  my boyfriend and I went on Sunday around 130. we ordered four coffees, an avocado toast, and a bagel with cream cheese. At the speaker, the woman who took our order was very rude and acted like us ordering was an inconvenience to her. then, once we pulled up to the window, there was minimum conversation and eye contact along with aggressively passing the food out the window. we usually always come to Dunkin on the weekend and today they were not busy when we went. we order the same thing as always, with an addition of two coffees this time. Bad days are not an excuse to have bad attitudes. You work in a field of customer service so you need to act like it.
• LS

  Lisa Shelton

  Sep 23, 2025
  3.0
  Got through the drive through quickly but some of the food was very old. We had breakfast items and donuts. The donuts were good but the croissants were burnt and the tater tots seemed like they were maybe a day old and dried out. The service was fast and the workers were nice.

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