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For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Waverly, TN. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 302 W. Main St for the ultimate SONIC experience!
Customers frequently reported long wait times, incorrect orders, and poor communication from staff.
Food Quality
While some customers enjoyed the food, others complained about it being stale, improperly prepared, or not meeting expectations.
Friendly Staff
Many reviews highlighted the friendliness and helpfulness of certain staff members, particularly a standout employee named Kendall.
Inconsistent Experience
The overall experience varied significantly, with some customers having great visits while others faced numerous issues.
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Caroline Reed
Jan 3, 2026
1.0
Ordered my food at 11:15pm felt bad that they closed in 45mins so I left a $5 tip. Got back to our cabin to enjoy our large mozzarella sticks and was disappointed that there was no cheese. 3/8 were worth eating, if I known that I would have saved my money. Assuming that they were fried to a crisp since the cheese in the bottom of the bag was hard and crunchy. Really disappointed because, all of us were looking forward to them.
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Bobby Gibson
Dec 24, 2025
1.0
Response: I did that the first time, the manager contacted me and pretty much said sorry ...
Filled it out again this time and haven't heard anything back. So don't believe their response... The operator doesn't care... Has been terrible and not getting better. Corporate doesn't care... Cause they allow it. Their social media team pretends to care.
Their slushes have been melted more than one trip. They let me order stuff they don't have and didn't refund the difference. I contacted corporate and they did nothing.
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Robbie Whi
Nov 29, 2025
3.0
Ok services
JJ
Josh Jolliff
Nov 17, 2025
4.0
Food was hot, fresh, and fast.
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Paige Watson
Oct 26, 2025
2.0
Did not give us any sauces we asked for and threw a handful of disgusting packets of salsa or something. Sweet tea tasted weird and there was just an I don't care attitude with our visit.