Wendy's

3.7
702 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1401 S. 1st, Union City, TN
38261, United States

Hours

Reviews

3.7
702 reviews
5 stars
277
4 stars
183
3 stars
90
2 stars
43
1 star
109

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, rude staff, and incorrect orders, leading to a negative perception of the overall service experience.

Food Quality

Many reviews mentioned issues with food temperature, freshness, and incorrect orders, with some customers receiving cold or overcooked items.

Cleanliness

Several customers noted unsanitary conditions, particularly in the bathrooms, and dirty tables, which detracted from their dining experience.

Staff Attitude

While some staff were praised for being friendly, many reviews highlighted rudeness and lack of professionalism from employees.

Operational Issues

Customers expressed frustration over inconsistent hours, drive-thru service problems, and being unable to dine in due to locked doors.
  • RP
    Reluctant Prophet
    Nov 8, 2025
    5.0
    Awesome 😎
  • LM
    lovely mum
    Nov 5, 2025
    1.0
    Ordered a chicken sandwich, wish I never did”” It was the most disgusting chicken burger I ever had..NEVER AGAIN FOR ME Travellers from uk 🇬🇧 ROAD TRIP USA 🇺🇸
  • TP
    Timmy and Jennifer Powers
    Sep 29, 2025
    5.0
    Very good !!!.
  • DB
    Debra Bell
    Sep 15, 2025
    5.0
    Great fresh food
  • BB
    Bubbles
    Aug 30, 2025
    1.0
    The staff is awful and super rude. They will replace stuff on DoorDash without telling you what they’re replacing it with. They get my order wrong almost every time and I’ve had a friend receive a RAW chicken sandwich from there once. They seriously need to be shut down.

Frequently Asked Questions About Wendy's

Is Union City Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.