Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers frequently reported slow service, rude staff, and incorrect orders, leading to a negative perception of the overall service experience.
Food Quality
Many reviews mentioned issues with food temperature, freshness, and incorrect orders, with some customers receiving cold or overcooked items.
Cleanliness
Several customers noted unsanitary conditions, particularly in the bathrooms, and dirty tables, which detracted from their dining experience.
Staff Attitude
While some staff were praised for being friendly, many reviews highlighted rudeness and lack of professionalism from employees.
Operational Issues
Customers expressed frustration over inconsistent hours, drive-thru service problems, and being unable to dine in due to locked doors.
RP
Reluctant Prophet
Nov 8, 2025
5.0
Awesome 😎
LM
lovely mum
Nov 5, 2025
1.0
Ordered a chicken sandwich, wish I never did””
It was the most disgusting chicken burger I ever had..NEVER AGAIN FOR ME
Travellers from uk 🇬🇧 ROAD TRIP USA 🇺🇸
TP
Timmy and Jennifer Powers
Sep 29, 2025
5.0
Very good !!!.
DB
Debra Bell
Sep 15, 2025
5.0
Great fresh food
BB
Bubbles
Aug 30, 2025
1.0
The staff is awful and super rude. They will replace stuff on DoorDash without telling you what they’re replacing it with. They get my order wrong almost every time and I’ve had a friend receive a RAW chicken sandwich from there once. They seriously need to be shut down.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Union City, TN?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Union City, TN into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (731) 885-3823.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Union City Wendy’s serve breakfast?
Yes, this Wendy’s location in Union City, TN serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for Wendy's in Union City, TN?
Wendy's in Union City is open daily from 6:30 AM to midnight.
Does this Wendy's location offer drive-thru service?
Yes, the Union City Wendy's has a drive-thru available with hours from 6:30 AM to midnight every day.
Can I order Wendy's food online or through a mobile app?
Yes, you can order online at order.wendys.com or through the Wendy's mobile app available on the Apple App Store.
Is delivery available for Wendy's meals near me?
Delivery is available in many areas. To check if delivery is available near you, use the Wendy's app or visit order.wendys.com and enter your delivery address.
Does Wendy's in Union City serve breakfast?
Yes, this location serves breakfast daily with options like breakfast combos, croissants, biscuits, coffee, and sides.
What payment methods are accepted at this Wendy's?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
How can I contact this Wendy's location for questions or feedback?
You can call them directly at (731) 885-3823 or reach their Customer Care team via live chat on the Wendy's contact page or by calling 888-624-8140.
Are there other dining options near Wendy's at 1401 S. 1st in Union City?
Yes, nearby dining options include Godfather's Pizza Express for pizza and Best Donuts for bagels, offering convenient choices before or after your Wendy's visit.
What nearby services can I access around Wendy's in Union City?
Nearby services include STAR Physical Therapy for health needs, Space Mobile for mobile phones, and AutoZone for automotive parts and accessories, making it easy to combine errands with your meal visit.
Are there convenient financial services near Wendy's in Union City?
Yes, you can find financial services like Simmons Bank, CoinFlip Bitcoin ATM, and Jackson Hewitt Tax Service close to Wendy's, which can be handy when planning your visits.