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For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Union City, TN. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 416 Reelfoot Avenue for the ultimate SONIC experience!
Customers reported inconsistent food quality, with some meals being fresh and hot while others were cold or poorly prepared.
Service Issues
Numerous reviews highlighted poor customer service, including incorrect orders, rude staff, and long wait times.
Positive Staff Interactions
Despite service issues, many customers praised the friendliness and positive attitudes of some employees.
Order Accuracy
A significant number of customers experienced problems with order accuracy, often receiving incorrect items or missing components.
TJ
Terry Johnson
Dec 5, 2025
1.0
Food was terrible
RG
Raymond Goodlin
Nov 26, 2025
5.0
Food is fresh, and very good. Super sonic burger, service is great
LC
Linda Cotton
Nov 16, 2025
1.0
I’m here now at 2:33 and the employee got my food wrong 3 times and then laughed in my face then I asked for a manager and they wouldn’t get one. Customer service is awful. I’ll never eat here again. In Union City Tennessee
OO
OgBoastinB
Oct 25, 2025
3.0
When I ordered 2 number 11 meals, I asked for it to be large and both of them with tots. I wanted to get floats for the drink but I was told that I couldn't make the drinks floats on the meal. I asked if I can just pay for everything separately but I ended up with a medium fry and a medium tot.
JC
james conrad
Oct 11, 2025
1.0
the worst sonic I've ever ate @. have lived U C 4 yrs,have never had a 100% proper experience..a simple milk shake; comes in layers.