McDonald's

3.6
1755 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1108 Marshall Ave, Union City, TN
38261, United States

Hours

Reviews

3.6
1,755 reviews
5 stars
618
4 stars
413
3 stars
329
2 stars
168
1 star
227

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unprofessional behavior from staff, with many experiencing incorrect orders and long wait times.

Food Consistency

Many reviews highlighted issues with food quality, including cold items, incorrect orders, and unsatisfactory preparation.

Cleanliness

Several customers noted unsanitary conditions in the restaurant and restrooms, contributing to a negative dining experience.

Positive Staff Interactions

Despite the negative feedback, some customers praised individual staff members for their friendliness and good service.
  • BK
    Bobby Kirkland
    Dec 25, 2025
    5.0
    Employees were outstanding.
  • AM
    Ashley Martin
    Dec 21, 2025
    1.0
    I waited forever in the drive thru with only 2 cars. Then tried using my mobile code for a frappe and ended up just buying it because they could not figure out how to input the code. And only got HALF of my large purchased mocha frappe full of whipped cream.
  • LB
    Lacey Burress
    Dec 16, 2025
    2.0
    I ordered through the mobile app while in Kenton. I arrived at the store 10 mins later and had to wait another 20 mins in drive thru. I should have done curbside but I feel like I would've had just as long of a wait.
  • SS
    Samantha
    Dec 15, 2025
    5.0
    Was on my way back to Arkansas from Kentucky. Mcdonalds early Morning just hits different. This was totally clutch. STEAK EGG CHEESE ONION MCMUFFIN FOR THE WINNN!!!!
  • GS
    Gary Sanchez
    Dec 7, 2025
    1.0
    Went in for breakfast before 11am. Nobody was at the front counter at the time, I was the 3rd person waiting. I decided to order through kiosk. Placed an order by 10:58 for breakfast. Sat at the playground with my kids, in which was cold because the heat was not properly working. Worker came by after 11:10 to tell us that they were no longer fulfilling breakfast orders because it was after 11am. Was extremely rude and said we could get a refund or order lunch. I don’t see why they didn’t fulfill my order request if placed before 11am. Makes sense why they didn’t want to get everyone at the counter, they started taking orders after 11am to the people that was waiting. And told them they couldn’t do breakfast orders, but they had been waiting since before 10:50 for someone to take their orders. Both playground and regular bathrooms were extremely nasty.

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's in Union City, TN?

McDonald's in Union City, TN is open daily from 5:00 AM to 11:00 PM, except on Fridays and Saturdays when it stays open until 1:00 AM.

Does this McDonald's location offer drive-thru service?

Yes, drive-thru service is available with hours from 5:00 AM to midnight, and until 1:00 AM on Fridays and Saturdays.