McDonald's

3.2
1997 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1018 N Jackson St, Tullahoma, TN
37388, United States

Hours

Reviews

3.2
1,997 reviews
5 stars
601
4 stars
358
3 stars
400
2 stars
185
1 star
453

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, with long wait times at both the drive-thru and inside the restaurant.

Food Quality

Many reviews mentioned issues with food being cold, incorrect orders, and overall dissatisfaction with the quality of the food served.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including unpleasant odors and dirty play areas.

Staff Attitude

There were multiple complaints about rude or unprofessional behavior from staff, including dismissive attitudes and poor customer service.

Management Issues

Customers expressed concerns about poor management practices, including disorganization and lack of accountability among staff.
  • RR
    Ray Ray
    6 days ago
    5.0
    Food
  • GT
    Gabrielle Tucker
    Nov 8, 2025
    5.0
    My sons and I swung by here before going to a wrestling tournament at Tullahoma High School across the street. The guy that was running the drive through gave top-notch customer service! He was polite and efficient. He even helped me build a custom plate for my carnivore-dieting teen! Fresh food, hot coffee, and good service- what else can you ask for at o’clock on a busy Saturday morning??
  • KK
    KC Kutz
    Nov 4, 2025
    1.0
    Order it at 9:12pm arrived at 9:27 got my food at 9:56 just to find out when I get home that everything except for 2 mcChickens are cold. Also had several cars pull in and get food before me
  • JS
    Jesse Saitta
    Oct 27, 2025
    1.0
    Walks away with card to 10 literal minutes to find a lid to fit a cup still did not do it right why food was sitting down getting cold. Had to wait five minutes for them to come back and tell me they’re not charging for the ranch which should be no problem, but why does it take five minutes for you to come back and tell me that I waited in line for 30 minutes with nobody in front of me unacceptable and their attitudes are ridiculous
  • JH
    Jennifer Holt
    Oct 13, 2025
    3.0
    Food could be better the staff is very friendly but seemingly short handed and it smells bad in side the restaurant like soured ketchup

Frequently Asked Questions About McDonald's

What are the opening hours of McDonald's in Tullahoma, TN?

McDonald's in Tullahoma, TN, is open from 5:00 AM to 11:00 PM every day of the week. The drive-through operates from 4:30 AM to 1:00 AM daily.

Does this McDonald's location offer drive-thru service?

Yes, this McDonald's has a drive-thru service available from 4:30 AM to 1:00 AM every day.