McDonald's

3.2
2011 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1018 N Jackson St, Tullahoma, TN
37388, United States

Hours

Reviews

3.2
2,011 reviews
5 stars
608
4 stars
360
3 stars
400
2 stars
186
1 star
457

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely long wait times, often exceeding 30 minutes for simple orders.

Food Quality

Many reviews indicated that food was often cold, improperly prepared, or missing items.

Staff Behavior

Several customers noted rude or unprofessional behavior from staff, including dismissive attitudes and lack of attention to orders.

Cleanliness

The restaurant was described as dirty, with complaints about the state of the dining area and play area.

Management Issues

Multiple reviews pointed to poor management practices, including disorganization and lack of accountability among staff.
  • AP
    Alexander Price
    Jan 3, 2026
    1.0
    You can’t place an order at the drive through without the app… never heard of that before Edit: I filled out a complaint form and McDonald’s reached out saying that they are an independent business owner and don’t have to use the drive through. What a load of garbage. I’ll go elsewhere.
  • WC
    Warren Currah
    Jan 2, 2026
    5.0
    Has a sausage McMuffin. Was fresh and delicious
  • KK
    Kaylee
    Dec 18, 2025
    4.0
    If u get fresh cooked food it's good but they will throw it all together and don't care
  • LV
    Lindsay Vanderveer
    Dec 7, 2025
    1.0
    Crew members playing and running around in the kitchen with a customer at the front counter. I believe re training is needed for everyone that works there management included.
  • WK
    Wesley Komnick
    Dec 4, 2025
    1.0
    The worst wait time in town. I hope you would be short staffed to have to be this bad. Maybe the lack of management is the real problem. This is not fast food nor is it worth a 30 min wait for a simple 3 item order

Frequently Asked Questions About McDonald's

What are the opening hours of McDonald's in Tullahoma, TN?

McDonald's in Tullahoma, TN, is open from 5:00 AM to 11:00 PM every day of the week. The drive-through operates from 4:30 AM to 1:00 AM daily.

Does this McDonald's location offer drive-thru service?

Yes, this McDonald's has a drive-thru service available from 4:30 AM to 1:00 AM every day.