Dunkin'

Reviews

• EP

  Emma Prince

  Feb 13, 2026
  1.0
  Waiting in line for 20 minutes. She kept trying to give us doughnuts with sprinkles. Did not want them. Gave us sprinkles anyway. Not fresh at all. Very disappointed.
• BB

  BenK

  Jan 29, 2026
  1.0
  This ain’t my 1st rodeo…. Ordered a large drink that was supposed to be decaf, got to the window and they gave me a medium regular and they were trying to charge for a large. The sticker literally had “Lg Decaf” on the medium drink…smh. Told them it’s supposed to be a large decaf and asked them to fix it only to still leave disappointed because they still got it wrong by handing me a large regular. The other issue is to be seen in the picture. Why am I being charged almost $7 for an iced cappuccino when the product I’m receiving isn’t even full?? And what’s the white foam on top? I didn’t order anything extra with it as you can see on the sticker. That is a HUGE gap of nothing. What a total waste of money this place is. I don’t come to DD to spend $6-$7 for a drink I didn’t order and a drink that’s not full. I try so hard to be positive about this place and give them chances but no more. 7 Brew will have my business when they finally come to town from now on. DD.. train your employees better. If they can’t comprehend medium vs large or how to FILL a drink up, then they don’t need to work there. This is every time my family comes here plus some others we know. Don’t work fast food/customer service if you’re not gonna do your job correctly and hate every bit of it by also being ugly to your customers.
• WW

  WC

  Jan 22, 2026
  1.0
  Ordered 4 drinks this morning and 2 of the drinks didn't get filled all the way and one was completely wrong. Had to repeat the matcha order 3x before they repeated back the correct order. 1 vanilla swirl and 1 brown sugar swirl was to be added with cold foam. At the window they kept telling me my order was over $30 and that I ordered an extra drink. After fighting them on not ordering an extra drink, they finally handed me my order and it was still wrong. Attached, you will see the drinks I got even though they were wrong and corrected 3x. There was even a txt message shown to them to help them understand what was being ordered. Paying over $6 each for drinks that are not even filled to the top is just ridiculous. This happens every time there is a visit to this location. Wanting to give grace, I continue to go in hope things will improve. But obviously not. So I will no longer be coming here.
• RM

  Rachel McGhee

  Jan 19, 2026
  1.0
  I paid $5 for a half full cup of hot milk. I got a hot chai tea latte that was half foam and mostly tasted of milk. Four ounces of warm milk. For $5. This franchise is going to take itself out.
• DS

  Dora Shean

  Jan 15, 2026
  3.0
  Got an iced coffee and 50 munchkins assorted mostly jelly. All the jelly were stale. $15 for stale donuts is quite sad. The over coffee was good as well as the staff. Also I think she counted each munchkin as to not go over 50. Back in the day we just grabbed them by the handful. This morning we paid $5 for more than 24 donut holes at KK and they were so fresh and ten times better.

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