Brand Certified
Subway
4.1(451 reviews)
Certified by Subway • Mar 01, 2026
Business Details
7811 E Lamar Alexander Pkwy, Townsend, TN
37882, United States
Certified by Subway • Mar 01, 2026
(865) 448-6909
Certified by Subway • Mar 01, 2026
https://www.subway.com
Certified by Subway • Mar 01, 2026
About
Certified by Subway • Mar 01, 2026
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Townsend Subway® Restaurant at 7811 E Lamar Alexander Pkwy brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Certified by Subway • Mar 01, 2026
Hours
Certified by Subway • Mar 01, 2026
Reviews
4.1
451 reviews
5 stars
247
4 stars
106
3 stars
29
2 stars
16
1 star
53
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported slow service, understaffing, and poor management, leading to long wait times and frustration.
Food Quality
Mixed reviews on food quality; some praised fresh and well-made sandwiches, while others complained about unsanitary conditions and poor food handling.
Cleanliness
Several reviews highlighted cleanliness issues, particularly in the dining area and bathrooms, which detracted from the overall experience.
Staff Friendliness
While some customers noted friendly and helpful staff, others experienced rude or unprofessional behavior from certain employees.
Operational Hours
Numerous complaints about inconsistent operating hours, with customers arriving during posted hours only to find the location closed.
- HPHaus Pickett3 days ago2.0Meh. Kinda trash honestly. Food wasn't really horrible. But you get no toppings. I got 8 olives for a foot long. He literally counted them out. Then said he wasn't allowed to give anymore, even if I paid.. like what?!?
- KDKira DavidFeb 12, 20265.0When you're in a little smoky mountain town and it's 8pm on Superbowl Sunday, you need food. Locals are closed for the season but this subway is open. Not only was it very clean and spacious but the food was truly fresh and the young man working there was delightful. I've never seen someone take such care making subs lol. They also have the little pizzas and yummy ice cream (seasonal). No complaints here.
- KGKristen GoinsJan 12, 20265.0Ordered from subway tonight because I wasn’t in the mood to cook. Can’t say I’ve ever been more pleasantly surprised. I’ve gotten dinner here before and it’s been ok, but tonight was actually impressive! Our sandwiches tonight are fantastic! Great job subway!
- CCcandice candelariaDec 7, 20255.0Great service! Two men working did amazing during the parade there was a huge line and got everyone taken care of. Will be back!
- RJRyan JacksonOct 19, 20252.0I was in line to order food and before I got to order my second sandwich, I was passed up by four other people and their sandwiches were made and paid for before I could get my second order in. My sandwich was not bad but my wife’s was terrible, cold and soggy and damp because hers was made first and sat there on the counter for 15 minutes. I would have paid to take the sandwich home hot but I was not given that opportunity.
Frequently Asked Questions About Subway
Where is the Subway restaurant located in Townsend, TN?
The Subway restaurant is located at 7811 E Lamar Alexander Pkwy, Blount, Townsend, TN 37882, USA.
What are the operating hours of the Subway at 7811 E Lamar Alexander Pkwy?
The Subway is open daily from 9:00 AM to 10:00 PM, Monday through Sunday.
Does this Subway offer in-store pickup or delivery services?
Yes, this Subway offers in-store pickup as a pickup and delivery service option.
Can I dine in at the Subway restaurant in Townsend?
Yes, the Subway restaurant serves dine-in customers.
What types of meals are served at this Subway location?
This Subway serves breakfast, lunch, and dinner.
Does this Subway provide catering services for events?
Yes, this Subway offers catering services.
Where can I view the menu or place an order online for this Subway?
You can view the menu and place orders online at https://subway.com/en-us/restaurant/13597-0/menu/
Is there a holiday rental or cabin rental option near the Subway in Townsend?
Yes, The Lily Barn Cabin Rentals and Peacock Paradise Vacations offer holiday and cabin rentals nearby for visitors looking for accommodation.
What local attractions are near the Subway for visitors to explore?
Nearby attractions include the Blount Historic Tour Swinging Bridge, Swinging Bridge landmark, and Ranger Station Putt Putt miniature golf course.
Are there other dining options close to the Subway restaurant?
Yes, nearby dining options include The Chocolate Bar of Townsend cafe and candy store, Miss Lily's Catering and cafe, Hearth & Kettle Restaurant & Gift Shop, and Jim Bob's BBQ restaurant.
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