Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Awesome Wendy's location! This was my first visit to this location, but it certainly will not be the last. My friend and I, both not from the area, decided to have a late lunch here. It was an excellent choice. This location is relatively new. It features the new interior and exterior design and look. The building and parking area are well maintained. The dining area was immaculate. The customer service provided was excellent. Very friendly, efficient staff! Our order arrived quickly and was correct. I had a delicious Dave's single with a bacon and cheese baked potato. Of course, whenever visiting a Wendy's, I must have the wonderful strawberry lemonade! My friend got a "Biggy Box" which had numerous items and is very inexpensive. We both really enjoyed our lunch. I watched this location being built and I'm happy to have finally had an opportunity to visit. Very convenient location. Easy entrance and exit. The restaurant includes a drive thru, outdoor seating and digital ordering. My only negative observation is the limited parking. Otherwise, my friend and I were totally impressed and will most certainly return when visiting the area in the future.
KB
Katie Burton
Apr 29, 2026
5.0
The tenders are delicious and the staff is very friendly
SH
Stephanie Holyfield
Apr 11, 2026
1.0
I generally have pretty good luck at other Wendy's. Today is chili was thin and watery. There was almost no meat in it and it was quite planned. They wanted to charge extra for hot sauce. The baked potato was hard and undercooked. I knew better than to give it a second chance, but I did it anyway because I was hungry. It's a big expense for such low quality So many regrets.
LL
Lee
Apr 3, 2026
1.0
I ordered a #1, no cheese. just the sandwich. when it was $7.42 I assumed inflation. I opened it, it was a double. I was going to eat it but the meat was old and hard. I pulled around and asked (not demanded)for a refund. Hannah said Wendys doesn't give refunds, so I ordered another sandwich. Hannah also said that "if you order a #1 it will AUTOMATICALLY be a double you’re charged for unless you specify a single." Hannah also sounded very upset with me for asking for a refund and yelled to her kitchen "I offered her a fresh one!" Hannah was so nasty I didn’t eat the second sandwich. I wasn’t argumentative, I’m a server. the meat was gross, I ordered and paid for another sandwich when she said no refund. her attitude was gross for no reason. remember that Hannah said you will automatically be charged for a double unless you specify a single and if you get charged there are no refunds. period. according to Hannah
HH
Hannah
Apr 2, 2026
1.0
Ordered a original chicken sandwich, got a spicy chicken sandwich also didn't get fries at all & the tortilla for the chicken wrap was nasty.
The manager acted like she didn't want anything to do with remaking the order. she also went to the back cussing & making a scene over having to remake the order.
Do it right the 1st time & you wouldn't have to worry about it.
What are the operating hours for the drive-thru at Wendy's on 1501 North Broad St., Tazewell, TN?
The drive-thru at this Wendy's location is open daily from 6:30 AM to 1:00 AM.
Does the Wendy's at 1501 North Broad St. offer delivery and takeout options?
Yes, this Wendy's location offers delivery and takeout services along with dine-in and drive-thru options.
Is breakfast served at this Wendy's in Tazewell, TN?
Yes, breakfast is served. You can order breakfast combos, croissant, biscuit and classic sandwiches, coffee, and sides through the app or website.
What payment methods are accepted at this Wendy's location?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa as payment options.
How can I provide feedback or contact the Wendy's at 1501 North Broad St.?
You can provide feedback via Wendy's Customer Care live chat or message at their Contact page, call 888-624-8140, fill out their Customer Satisfaction Survey online, or contact this location directly at (423) 919-9885.
Where can I find the menu and prices for Wendy's in Tazewell?
Menu and pricing details are available on Wendy's official website or mobile app by selecting the Tazewell location.
Are there any other fast food restaurants near Wendy's at 1501 North Broad St.?
Yes, there are nearby fast food options including another Wendy's, KFC, Domino's Pizza, and Pizza Inn Of Tazewell, which provide variety for quick dining in the area.
What nearby gas stations can help when visiting Wendy's on North Broad St.?
Sunoco and Catdaddy's Market, which also offers convenience store items, are nearby gas stations helpful for customers to fuel up before or after dining.
Are there local attractions or places of interest near Wendy's where customers can visit?
Nearby places include Halo Bar & Grill for dining and entertainment, Old Town Grill steakhouse, and Sharps Package Store for drinks, providing options for before or after your Wendy's visit.
How can I order food from Wendy's at 1501 North Broad St. using technology?
You can order through the Wendy's mobile app available on Apple App Store, or visit order.wendys.com and select the Tazewell location for convenient online ordering.
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