Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported poor service, including long wait times, incorrect orders, and rude staff.
Food Quality
The quality of food was inconsistent, with complaints about cold fries, dry burgers, and missing items.
Cleanliness
Several reviews mentioned unclean conditions in the restaurant, including dirty tables and a messy dining area.
Customer Experience
While some customers had positive experiences with friendly staff and good food, many expressed frustration with the overall service and management.
JP
Jesse Productions
3 days ago
2.0
I don't understand what's going on. Food was extremely cold and the drink dispenser was awful, no ice no drinks, had to ask for drinks. Come on guys get it together! Y'all was doing amazing past few months! Don't go back down hill!!!!!!
BF
Better Future
Feb 16, 2026
5.0
I do not know if it was the food or just a great day. Wendys has never let me down. Thank you for your employee's hard work and dedication
SG
Shaun Gilbert
Jan 19, 2026
5.0
Good
TC
Tracy Claiborne
Jan 11, 2026
1.0
It blows my mind that fast food employees demand such a high wage but can't follow simple directions. No mayo and no ketchup..... pretty simple. But both still seem to wind up smeared all over the burgers anyway. Then I get cold, pruned up fries too!! 40 dollars for absolute crap!! Never again.. management in Tazewell needs to be RETRAINED.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the drive-thru at Wendy's on 1501 North Broad St., Tazewell, TN?
The drive-thru at this Wendy's location is open daily from 6:30 AM to 1:00 AM.
Does the Wendy's at 1501 North Broad St. offer delivery and takeout options?
Yes, this Wendy's location offers delivery and takeout services along with dine-in and drive-thru options.
Is breakfast served at this Wendy's in Tazewell, TN?
Yes, breakfast is served. You can order breakfast combos, croissant, biscuit and classic sandwiches, coffee, and sides through the app or website.
What payment methods are accepted at this Wendy's location?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa as payment options.
How can I provide feedback or contact the Wendy's at 1501 North Broad St.?
You can provide feedback via Wendy's Customer Care live chat or message at their Contact page, call 888-624-8140, fill out their Customer Satisfaction Survey online, or contact this location directly at (423) 919-9885.
Where can I find the menu and prices for Wendy's in Tazewell?
Menu and pricing details are available on Wendy's official website or mobile app by selecting the Tazewell location.
Are there any other fast food restaurants near Wendy's at 1501 North Broad St.?
Yes, there are nearby fast food options including another Wendy's, KFC, Domino's Pizza, and Pizza Inn Of Tazewell, which provide variety for quick dining in the area.
What nearby gas stations can help when visiting Wendy's on North Broad St.?
Sunoco and Catdaddy's Market, which also offers convenience store items, are nearby gas stations helpful for customers to fuel up before or after dining.
Are there local attractions or places of interest near Wendy's where customers can visit?
Nearby places include Halo Bar & Grill for dining and entertainment, Old Town Grill steakhouse, and Sharps Package Store for drinks, providing options for before or after your Wendy's visit.
How can I order food from Wendy's at 1501 North Broad St. using technology?
You can order through the Wendy's mobile app available on Apple App Store, or visit order.wendys.com and select the Tazewell location for convenient online ordering.
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