McDonald's

3.6
1773 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1610 N Broad St, Tazewell, TN
37879, United States

Hours

Reviews

3.6
1,773 reviews
5 stars
619
4 stars
410
3 stars
367
2 stars
158
1 star
219

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent issues with incorrect orders and missing items.

Service Quality

Service was often described as slow, with some employees being unfriendly or inexperienced.

Food Quality

While some customers enjoyed the food, there were numerous complaints about cold or poorly prepared items.

Cleanliness

The dining area was generally noted as clean, but there were mixed reviews about the condition of the bathrooms.

Management Issues

Several reviews highlighted poor management and lack of accountability among staff.
  • PA
    Patrick Ault
    Jan 3, 2026
    4.0
    Not bad. A typical Farris family McDonalds. Food is usually good, service can be hit or miss.
  • AP
    Ashley Parker
    Jan 2, 2026
    2.0
    always so slow when taking orders, the ladies at the second window are not friendly at all.
  • TH
    Theodore Houck
    Jan 1, 2026
    1.0
    Been here twice in the same week. Ordered mcdoubles with ketchup mayo and cheese. They put mayo and onions on this time. . Time before that they drowned it in mayo only. People need to start being fired if they can't be bothered to pay attention to the order. there's zero excuse for this.
  • SH
    Salma Ramadan Hickman
    Dec 15, 2025
    1.0
    Always sold out of any kind of promotional meal or items. Today they are “no longer selling grinch meals”. A couple weeks ago they were out of the pickle seasoning. A couple months ago out of the mini McDonald’s toys long before the promotion ended. I could go on and on.
  • TP
    Tina Patterson
    Dec 1, 2025
    1.0
    Worst McDonald's ive ever been to can't get your order right ordered oatmeal got a 1/4 cup of foam you could have drank it through a straw took it back got a 1/4 cup of liquid oatmeal how hard is it to fill a cup with oatmeal never. Got a large coffee it had a whole hash brown in it needless to say wont be going back the place needs new management or close it down

Frequently Asked Questions About McDonald's

What are the regular opening hours for this McDonald's location?

This McDonald's is open from 4:00 AM to 11:00 PM Monday to Thursday and Sunday, and from 4:00 AM to 2:00 AM on Friday and Saturday.

When is the drive-thru service available at this McDonald's?

The drive-thru is open daily from 4:00 AM to 2:00 AM.