Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported frequent issues with incorrect orders and missing items.
Service Quality
Service was often described as slow, with some employees being unfriendly or inexperienced.
Food Quality
While some customers enjoyed the food, there were numerous complaints about cold or poorly prepared items.
Cleanliness
The dining area was generally noted as clean, but there were mixed reviews about the condition of the bathrooms.
Management Issues
Several reviews highlighted poor management and lack of accountability among staff.
PA
Patrick Ault
Jan 3, 2026
4.0
Not bad. A typical Farris family McDonalds. Food is usually good, service can be hit or miss.
AP
Ashley Parker
Jan 2, 2026
2.0
always so slow when taking orders, the ladies at the second window are not friendly at all.
TH
Theodore Houck
Jan 1, 2026
1.0
Been here twice in the same week. Ordered mcdoubles with ketchup mayo and cheese. They put mayo and onions on this time. . Time before that they drowned it in mayo only. People need to start being fired if they can't be bothered to pay attention to the order. there's zero excuse for this.
SH
Salma Ramadan Hickman
Dec 15, 2025
1.0
Always sold out of any kind of promotional meal or items. Today they are “no longer selling grinch meals”. A couple weeks ago they were out of the pickle seasoning. A couple months ago out of the mini McDonald’s toys long before the promotion ended. I could go on and on.
TP
Tina Patterson
Dec 1, 2025
1.0
Worst McDonald's ive ever been to can't get your order right ordered oatmeal got a 1/4 cup of foam you could have drank it through a straw took it back got a 1/4 cup of liquid oatmeal how hard is it to fill a cup with oatmeal never. Got a large coffee it had a whole hash brown in it needless to say wont be going back the place needs new management or close it down
What are the regular opening hours for this McDonald's location?
This McDonald's is open from 4:00 AM to 11:00 PM Monday to Thursday and Sunday, and from 4:00 AM to 2:00 AM on Friday and Saturday.
When is the drive-thru service available at this McDonald's?
The drive-thru is open daily from 4:00 AM to 2:00 AM.
What are the delivery service hours for this McDonald's?
Delivery is available Monday to Saturday from 6:30 AM to 10:30 PM, and on Sunday from 7:30 AM to 10:30 PM.
How can I place an order for delivery or pickup from this McDonald's?
You can order online through their delivery URL or use the McDonald's App on iOS or Android for mobile ordering and curbside pickup.
What payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
What services does this McDonald's location offer?
Services include drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and free WiFi.
What is the address and contact number of this McDonald's?
The McDonald's is located at 1610 N Broad St, Tazewell, TN 37879. The main phone number is +1 423-626-5055.
What nearby fast food options are available near this McDonald's?
Nearby fast food options include Hardee's, Sonic Drive-In, Frostee Freeze, and Subway, all within close proximity, offering customers various dining choices.
Are there any nearby medical facilities close to this McDonald's?
Yes, nearby medical facilities include Calvary Medical, Claiborne Medical Associates, Hamblen Urology Clinic, Fort Sanders Women's Specialists, Family Medical Clinic of Tazewell, and Claiborne County Pediatrics.
What nearby amenities can I visit after dining at McDonald's?
You can visit SuperPowerPlay for video games, The Music Mercantile for music and DVDs, or Poppas Vapor Supply for tobacco and e-cigarettes, all located nearby.