McDonald's

3.6
1762 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1610 N Broad St, Tazewell, TN
37879, United States

Hours

Reviews

3.6
1,762 reviews
5 stars
617
4 stars
405
3 stars
367
2 stars
157
1 star
216

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent issues with incorrect orders and missing items.

Service Quality

Service was often described as slow and unprofessional, with some employees exhibiting rude behavior.

Food Quality

Food quality varied, with complaints about cold, messy, or improperly prepared items, though some customers praised specific menu items.

Cleanliness

The cleanliness of the restaurant was inconsistent, with some customers noting clean dining areas while others mentioned dirty restrooms.

Customer Experience

Overall customer experiences were mixed, with some praising friendly staff and good service, while others expressed frustration with long waits and poor service.
  • SS
    Sis Sissy
    1 day ago
    5.0
    Food was fresh employees where helpful and polite didn't have to wait they are on it keep up the great work
  • CH
    Cyndi Harmon
    2 days ago
    5.0
    The food was hot and frash when I received it.. They did a great job
  • CV
    Christopher Varner
    Nov 11, 2025
    4.0
    Good fast food nice staff.
  • JH
    John Hayes
    Nov 9, 2025
    1.0
    This place is the worst,you can come here 75% of the time and your order is wrong or cold,and when you say something they get mad at you or talk up under their breath and look at you like your in the wrong for saying something..lazy,everyone of them down to the management,it's simple ...for the price ppl pay for these items today they want it right..
  • DD
    Darleen Dobbins
    Nov 3, 2025
    1.0
    Order the number one to go egg McMuffin. I substituted the orange juice they charged me $0.60 the orange juice was so watered down it was disgusting. My egg McMuffin was raw in the center. Ticket number 274. I was on the road or would want would have went back. What happened to the $5 meals as advertised? Mine was $7.

Frequently Asked Questions About McDonald's

What are the regular opening hours for this McDonald's location?

This McDonald's is open from 4:00 AM to 11:00 PM Monday to Thursday and Sunday, and from 4:00 AM to 2:00 AM on Friday and Saturday.

When is the drive-thru service available at this McDonald's?

The drive-thru is open daily from 4:00 AM to 2:00 AM.